**Job Id** E1960933
**Job Title** Acoustic Support Engineer
**Post Date** 01/04/2018
**Company-Division** Qualcomm Atheros Inc
Qualcomm Atheros at http://www.qualcomm.com/about/businesses/qca
**Job Area** Engineering Support
**Location** Michigan – Auburn Hills
**Job Overview** The role of the Audio Support Engineer is to support strategic customers on the implementation of QUALCOMMs audio intellectual property or assist with the application of audio algorithmic solutions with the emphasis on tuning ambient noise cancellation implementations.
This Engineer will typically be recognised as an expert in a technology area such as DSP audio processing as applied to voice and music consumer products. The position also calls for development in Matlab for debug, tools and GUIs, embedded C, and scripting languages such as python.
The successful candidate must be self-reliant and able to take ownership of projects with minimal supervision. Additionally may act in the capacity as a resource of technical leadership for more junior members of the team- offering guidance and support where necessary.
Key Roles and Responsibilities:
Tuning customer implementations of QUALCOMMs ANC, and managing resolution of issues found during testing.
Acting technical expert, ensuring that the customer and internal personnel have a comprehensive understanding of QUALCOMM deliverables.
Provide technical leadership to remove audio and algorithmic related obstacles allowing products to reach the market as quickly as possible.
Prioritise, diagnose and resolve audio problems both from assigned customers and issues from within the group. Simultaneously manage the customer to ensure expectations are set and all necessary information is conveyed.
Provide international customer support, communication liaison, technical training, audio tuning assistance or conduct conference papers as required by the assigned projects.
Conduct competitive benchmarking and tuning optimization of the audio performance on customer products and prototypes.
Author technical documentation, application notes and industrial design guidelines to support customers over and above the standard released user guides / data sheets.
Perform requirements capture including defining the scope, tasks, estimation, reporting and project management.
Recognise and provide customer feedback to marketing on new business opportunities, specifications, requirements and features that could influence QUALCOMMs next generation wireless chips, product developments or example designs.
All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.
**Minimum Qualifications** BSEE/MSEE or equivalent qualifications and 5+ years of experience in SW or systems engineering including:
Proven proficiency of programming languages such as fixed-point assembly, embedded C, MATLAB and Python
Experience in the application of fixed-point IIR and FIR digital filters.
Exposure to DSP and embedded platforms, with understanding of DSP processor architectures and peripherals
Proven debugging skills. Ability to independently gather test data and troubleshoot issues across hardware and software.
Must be able to travel domestically and internationally
**Preferred Qualifications** Familiarity with test, development and application of audio integrated circuits
Experience with electro-acoustic testing using a HATS, specifically testing of headphones and headsets
Experience with ambient noise cancellation technology
Experience with audio test systems such as Audio Precision, Sound Check, and/or DScope
Knowledge of acoustical design principles for headphone and earbuds
Experience with automated test systems for audio, both with respect to R&D and production test
Experience with standard interfaces and peripherals such as DAC, ADC, S/PDIF, SPI, I2C, and I2S.
Critical listening skills, ability to subjectively evaluate audio quality of speakers, headphones, and audio processing
Ability to create prototypes, demos, or reference designs for consumer audio products
Dynamic and outgoing personality with customer facing and commercial awareness
Effective team player with strong interpersonal, written and verbal English communication skills
**Education Requirements** BSEE/MSEE or equivalent qualification/ experience in maths, science, software and/or electronics
**EEO employer: including race, gender, gender identity, sexual orientation, disability & veterans status.**
Who is Qualcomm, and what do we do? We are engineers, scientists and business strategists. We are from many different countries and speak many different languages. We come from diverse cultures and have unique perspectives. Together, we focus on a single goal—invent mobile technology breakthroughs.