Overview

SUMMARY
Under the direct supervision of the Pharmacist, performs assigned duties in support of the Pharmacy Department with an emphasis on accuracy, timeliness, and patient safety. Provides extraordinary care to patients and staff through friendly, caring, courteous, and professional services.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.

1.Report to work on time and as scheduled.
2.Assist with preparation, labeling and dispensing of medications and supplies in accordance with physicians’
prescriptions to patients
3.Manages medication inventory, including ordering, stocking/organizing to prevent medication errors, rotating stock to minimize expired products, proactively responding to drug shortages, maintaining appropriate stock levels of formulary medications, using drop ship and alternative suppliers appropriately, and oversee the disposition of expired products.
4.Participates in counting and tabulating stock during annual inventory exercise.
5.Records refrigerator temperatures daily, ensuring that medications are stored at appropriate temperatures. Maintain refrigerator temperature logs per pharmacy policy.
6.Processes records of medications and supplies dispensed to patients, computes applicable charges, submits insurance claims, and enters data in pharmacy computer program.
7.Obtains and updates Medi-Cal, Medicare, and other insurance claims data regularly.
8.Calculates correct dosages, converting between metric and apothecary equivalents.
9.Organizes and maintains pharmacy files, ensuring they remain updated and are easily accessible. Prepares and files daily records containing information on prescriptions prepared.
10.Prepares, maintains, and posts current information on prescriptions filled to patients’ medication profile records.
11.Rings up sales for prescription pick up, collects payment, and gives appropriate change. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals.
12.Collects and accounts for reimbursement checks and cash received for pharmacy charges.
13.Prepares bank deposits of funds received.
14.Prepares correspondence as needed.
15.Maintains cleanliness of department’s counters, shelves, and equipment by complying with procedures, rules and regulations.
16.Helps health care providers and patients by greeting them in person and by phone, answering questions and requests; referring inquiries to the pharmacist
17.Communicates effectively with nursing, physicians, and ancillary services to meet the needs of these departments and maintain a positive working relationship and image of the pharmacy department.
18.Follows established departmental policies, procedures, and objectives, continuous quality improvement
objectives, and safety, environmental and/or infection control standards.
19.Demonstrates an ability to be flexible, organized and function under stressful situations. Rotates to cover the front desk as necessary
20.Works effectively independently and with other team members.
21.Attends required meetings and participates in committees as required.
22.Participates in staff development and educational activities.
23.Maintains patient confidentiality. Shall attend and participate in HIPAA training in the policies and procedures for guaranteeing the privacy of protected health information (PHI) conducted by the clinic administration. Shall also be trained in areas of privacy protection that are specific to the pharmacy environment, facility, and practice.
24.Performs other related duties as required.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and a graduate of a vocational training school. Two years related experience required. Knowledge of pharmaceutical and related medical terminology. Knowledge of metric and apothecary systems of weights and measurements. Knowledge of medical safety standards to assist in the preparation of pharmaceutical substances. Knowledge of prescription drugs and the dispensing function necessary to check for and assure correctness. Skill in establishing and maintaining effective working relationships with patients, clinic staff, and the public. Ability to read, understand, and follow oral and written instructions. Ability to perform mathematical computations and use a calculator.

CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a current, valid license as a Pharmacy Technician from the California State Board of Pharmacy. Current California driver’s license and safe driving records required.

CUSTOMER RELATIONS
1.Responds promptly and with caring actions to patients and employees. Acknowledge psychosocial, spiritual and cultural beliefs and honor these beliefs.
2.Maintain professional working relationships with all levels of staff, clients and the public.
3.Be part of a team and cooperate in accomplishing department/organizational goals and objectives.

QUALITY MANAGEMENT
1.Displays knowledge of normal signs of human development and ability to assess and provide age appropriate care
2.Contribute to the success of the organization by participating in quality improvement activities.

SAFETY
1.Maintain current knowledge of policies and procedures as they relate to safe work practices.
2.Follow all safety procedures and report unsafe conditions.
3.Use appropriate body mechanics to ensure an injury free environment.
4.Be familiar with location if nearest fire extinguisher and emergency exits.
5.Follow all infection control procedures including blood-borne pathogen protocols.

HIPAA/COMPLIANCE
1.Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes.
2.Comply with all regulations regarding corporate integrity and security obligations.
3.Report unethical; fraudulent or unlawful behavior or activity.
4.Specify privileges and responsibilities of employment, including compliance with an adverse incident reporting system.
5.Maintains client case files in accordance with all applicable laws and regulations and IHC policies.

Indian Preference shall be given in accordance with IHC’s Policies and Procedures Section 3, Part 3-1, Paragraph 5

Tagged as: pharmacy, pharmacy technician