Job Description:

**Job Id**


Job Title

IT Program Manager, Staff

Post Date




Qualcomm Incorporated

Information Technology

Job Area

Information Technology


California – San Diego

Job Overview


Centrally manages and coordinates multiple Digital Value Creation projects with a focus to achieve and deliver on a programs strategic objectives, outcomes and benefits. Develops, defines, and executes plans of record, including schedules, budgets, resources, deliverables, and risks. Monitors and drives a collection of IT projects within an IT program or program(s) from initiation through delivery, interfacing with stakeholders across functions as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders.

The responsibilities of this role include:

Scoping, planning and executing large, cross-functional programs and projects.

Primarily working independently with little supervision.

Taking responsibility for own work and making decisions that are moderate to high in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct.

Using verbal and written communication skills to convey information that may be complex to others who may have limited knowledge of the subject in question. Role requires proficiency in negotiation and influence, cooperation, tact, and diplomacy, etc.

Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.

Exercising substantial creativity to innovate new processes, procedures and deliverables within guidelines or to achieve established objectives.

Facilitates the creation and approval of project business cases.

Creates and manages program/projects scope, schedule, resource plans and budgets.

Aligns goals, plans, dependencies and resources across the contributing or affected functional or regional teams to ensure attainment of milestones.

Drives cohesive end-to-end planning, design and execution of changes to accelerate adoption while minimizing adverse impact to business operations.

Enforces project lifecycle process and gate reviews.

Maintains score cards and metrics to report performance against plans and goals and to highlight risks, issues and action plans.


Supports the establishment of program governance, goals and prioritizes deliverables under minimal supervision of IT and Business stakeholders.

Manages and takes responsibility for multiple small programs/technologies with minimal complexity or a single program/technology with moderate to high complexity by applying program management methodology, principals, frameworks and knowledge to meet deadlines.

Builds and manages the execution of the Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium to large sized program, which includes monitoring overall progress, schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization.

Tracks all key metrics pertaining to a program, provides early warning for potential metric deviations and escalates in timely manner when metrics deviate significantly from Plan of Record.

Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium to large sized program. Maintains and updates the risk tracker.

Supports team vision and objectives by motivating team.

Supports the compliance of processes by following best practices and procedures and providing observations for process improvement. Integrates organizational change management practices to drive successful business outcomes.

All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.

Minimum Qualifications

Bachelor’s degree.

5+ years Program Management or related work experience.

Experience building financial business cases and delivering large, complex global projects with strict deadlines and solution sustainability.

Ability to engage and influence effectively at all levels and within a matrixed environment of both internal and external resources.

Advanced supplier and contract management skills.

Ability to collaborate and communicate effectively with a diverse set of peers and stakeholders across organizational levels, functions and geographies/cultures.

Must be driven, self-motivated, well organized and able to thrive under ambiguity.

Preferred Qualifications

Bachelor’s degree in the areas of IT, Information Systems, Engineering, Computer Science, or related field.

10+ years Program Management or related work experience.

2+ years experience with program management tools such as dashboards, Gantt charts, etc.

5+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).

3+ years experience working in a large matrixed organization.

10-15+ years Project Management-relevant work experience in IT.

PMO, PMP, Scrum or Six Sigma Project Management Certification.

Education Requirements

Bachelor’s degree in the areas of IT, Information Systems, Engineering, Computer Science, or related field.

EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

About Qualcomm

Who is Qualcomm, and what do we do? We are engineers, scientists and business strategists. We are from many different countries and speak many different languages. We come from diverse cultures and have unique perspectives. Together, we focus on a single goal—invent mobile technology breakthroughs.