The Manager of Logistics Projects and Systems Support leads continuous improvement analyses and implements new processes into operations to ensure those new processes fit into the daily operations functions seamlessly. This position is responsible for documenting the business requirements and works in conjunction with IT and other technology providers to create the proposed solutions. This position is a subject matter expert for Logistics management systems and will hold project management responsibilities for launch of new systems, including, implementation, process improvement and user training. This position is also responsible for project management support for logistics network strategy initiatives and solutions.
Provides project management support for new logistics initiatives and projects.
Develops standard operating procedures and policies to drive maximum program success. This includes; working with the Logistics Team, IT resources, and other stake holders as needed to build Foundations resources, tools and modules.
Serves as a subject matter expert on logistics systems; usage, capabilities, and integration. Acts as the point of contact in a consulting function for Logistics systems for all inquiries including; divisional, head office, IT, and TMS provider, including all future system decisions as it relates to enhancements and upgrades. Coordinates production of training procedures with external contractors.
Manages the training program for all Logistics applications including curriculum, content (documentation and procedure manuals), and overseeing all aspects of the training program from development through implementation. Responsible for both process and procedural training on Logistics applications as well as the training in markets and center.
Monitors and provides analysis and tracking of the various logistics systems and processes along with any necessary changes to drive the expected results.
+ Identify gaps in the processes and seek way for improvement through process changes or automation
+ Work with Continuous Improvement team for process support
+ Proactively identifies and implements strategies to enhance Logistics capabilities through enhanced systems utilization
+ Leads Logistics process design initiatives including; policy, procedures, service level response, test and measure, and implementation
+ Responsible for implementing common, standardized Logistics processes and procedures through training initiative
+ Create as-is and to-be process diagrams and understand where there are failure points within each process
+ Provides direction on features/changes required to support process of new system integrations, upgrades and implementation of other system enhancements utilized within Logistics
+ In partnership with IT, complete user acceptance testing and execution of new functionalities/enhancements to ensure capabilities meet the expectations of the business
+ Establishes/maintains training curriculum, develops content, and methods for logistics initiative playbooks
+ Establishes Logistics certification process and criteria, develops test process, and other evaluation tools
+ Develops trainer knowledge and expertise
+ Coaches/develops system users
+ Leads the development of special training/enhancement workshops
+ Regularly measures training performance and compliance to standardized processes/and procedures
# EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status
*Education/Training:* Four year degree or equivalent experience required.
+ 6 years experience in project management required
+ 6 years of process improvement experience preferred
+ 6 years of strategic development experience, logistics experience or similar relevant experience
+ 6 years of reporting and analysis experience
+ Must be proficient in the use of Microsoft Office and project management tools
+ Must be extremely analytical and possess highly developed written/oral communication, along with presentation and interpersonal skills.
+< 10% **Primary Location:** Rosemont-IL **Schedule:** Full-time **Shift:** Day Job **Job Function:** Logistics **Job Level:** Manager **Travel:** Yes, 10 % of the Time
About US Foods
Why US Foods? As one of America’s top 10 largest private companies, we offer talented professionals outstanding opportunities for personal and professional development. We maintain a strong focus on growth in a high-performance environment. That means your work will be challenging and rewarding. We conduct business in a highly ethical manner and maintain an unwavering commitment to operational excellence, safety, and environmental responsibility. As important, we encourage collaboration and value each member of our diverse and talented team.