Job title: Receptionist
Location: Anaheim/Santa Ana, CA
Application Deadline: 01/31/2019
Compensation: Minimum of $12.96/hour. DOE. In addition to hourly pay, we offer paid time off, 401(k), rich benefits & much more!
Status: Full Time/Regular position
The Receptionist performs clerical duties including answering telephones, screening calls, and taking messages; sets up and maintains files; uses computer skills to enter and maintain data; prepares correspondence and develops other routine documents; assists with events, workshops, trainings, and other program activities. Fills in for TANF Clerk when necessary, completes participant screenings, and other duties as assigned.
1. Answer phones, record and distribute messages, greet and direct staff and visitors with courtesy and respect.
2. Assists in the preparation of program reports, proposals, etc (relevant to Receptionist duties. e.g. Participant walk-ins monthly stats)
3. Completes TANF pre-screenings. (as needed or in the absence of TANF Clerk)
4. Contributes to team effort by accomplishing related tasks and/or providing staff coverage as needed.
5. Drives company vehicle for the purpose of delivering mail, packages, TANF participants, or other items as needed.
6. Establishes and maintains filing system for correspondence, forms, reports, records, etc. (relevant to Receptionist duties and/or as requested in the absence of Admin Assistant or TANF Clerk)
7. General administrative and clerical support.
8. Maintains strict confidentiality of all facts of program and client records.
9. Maintains a safe and clean reception area by complying with all procedures, rules and regulations.
10. Operates a variety of office equipment, such as copier, computer, printer, fax, typewriter, calculator, etc.
11. Performs other appropriate duties as assigned by Site Manager.
12. Receives and sorts all mail and deliveries as assigned by Site Manager.
13. Reviews incoming participant Monthly Eligibility Reports for completeness and accuracy. (as requested or in the absence of TANF Clerk)
14. Types letters, reports, forms, etc. from rough drafts.
Job Requirements and Qualifications
Education: High School Diploma or GED required.
Experience: One year of clerical experience desired. Experience in records and file management preferred.
Certificates & Licenses: Valid California Driver’s License with driving record acceptable to SCTCA’s insurance.
Knowledge Requirements: Knowledge and experience with general office systems and procedures. Good oral and written communication skills. Computer literate with ability to operate a PC and MS Office software programs, such as Word, Excel, PowerPoint, and Publisher. Requires minimum typing speed of 40 words per minute. Proven ability to work with people from diverse cultural, ethnic, and socio-economic backgrounds, especially with members of Native American communities.
Physical: Typically requires sitting for extended periods of time. Lifts and moves objects frequently weighing up to 25 pounds. Primarily an indoor office environment.
Conditions of Employment: Candidates are required to successfully complete required background check and drug screening.
In addition to the essential duties listed above the Receptionist is expected to:
1. Demonstrate tact and a high level of professionalism due to the sensitive and highly confidential nature of the position.
2. Consistently report to work on time prepared to perform the duties of the position.
3. Possess excellent oral and written communication skills.
4. Communicate regularly with supervisor about department issues.
5. Demonstrate the ability to handle difficult situations with respect and courtesy.
6. Possess the ability to work effectively with people from diverse cultural, ethnic and socio-economic backgrounds.
7. Flexible schedule (occasional after-hours and weekends) and travel may be required depending on workload, workshops, etc.
8. Be detail oriented and possess strong organizational skills
9. Demonstrate efficient time management and prioritizes workload daily.
10. Be able to maintain heavy paperwork and processing in a fast-paced work environment.
11. Enjoy working independently and meet timelines.
12. Be thoroughly knowledgeable of all TANF guidelines at all times.
13. Make sound rational decisions and recommendations without bias
14. Participate in various departmental meetings and/or committees.
15. Assist with temporary training of TANF staff.
16. Travel between office sites may be requested to assist with training/office coverage.
17. Develop constructive and cooperative working relationships with others, and maintain them over time.
18. Encourage and build mutual trust, respect, and cooperation among team members.
19. Develop and maintain a relationship of trust, confidence, and good rapport with staff, administration, and program participants.
20. Other projects and responsibilities may be added at the manager’s discretion, such as participation in Social Work conferences, Health Fairs, Career Fairs, Graduation events, etc.
About Our Company
The Southern California Tribal Chairmen’s Association (SCTCA) is a multi-service non-profit corporation established in 1972 for a consortium of 19 federally-recognized Indian tribes in Southern California. The primary mission of SCTCA is to serve the health, welfare, safety, education, cultural, economic and employment needs of its tribal members and enrolled Indians in the San Diego County urban areas. A board of directors comprised of tribal chairpersons from each of its member Tribes governs SCTCA.
How to Apply
A. Apply online at http://sctca.applicantpro.com/
B. Apply in person and submit a completed Application for Employment with a resume to the Human Resources office*, located at 36146 Pala Temecula Rd. Bldg H. Pala, CA 92059. *Office subject to closures.
C. Fax a completed Application for Employment and resume to 760-742-8610.
Note: The Application for Employment can be found at www.sctca.net, under the “About SCTCA” link.
SCTCA IS AN “AT-WILL” EQUAL OPPORTUNITY EMPLOYER WITH NATIVE AMERICAN PREFERENCE