Technical Account Manager
Qualcomm Technologies, Inc. at http://www.qualcomm.com/about/businesses/qct
Engineering – Customer Engineering
California – San Diego
At Qualcomm the Technical Account Manager oversees the customers (OEM/ODM) product portfolio and manages the technical aspects of the Qualcomm components (hardware and software) that are designed into the customers projects.
**You will be required to:**
+ Support the sales account manager by leading the management of the technical relationships between the customer and Qualcomms business units
+ Provide overall project management for the customer project from concept through mass production
+ For projects under development: drive customer issues to resolution, mitigate escalations and set expectations with the customer by collaborating with engineering on a daily basis
+ For projects under evaluation: engage with the customer by organizing trainings, reviewing the design concept, gathering project requirements, and analyzing the gaps & risk involved in product commercialization
+ Align customer milestones with Qualcomms hardware and software deliverable timeline by collaborating with product and program management
+ Review the customer portfolio on a monthly basis, prioritize customer projects and provide justification for technical support resource allocation
All Qualcomm employees are expected to actively support diversity on their teams, and in the Company.
+ Bachelor’s degree in Engineering, Information Systems, Computer Science, or related field.
+ 7+ years Hardware Applications Engineering or Hardware Design experience or related work experience.
+ 12+ years Hardware Applications Engineering or Hardware Design experience or related work experience.
+ 2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
+ 1+ years working with operating budgets and/or project financials.
+ 3+ years experience working in a large matrixed organization.
+ Required: Bachelor’s degree in Engineering, Information Systems, Computer Science, or related field.
+ Required: Master’s degree in Engineering, Information Systems, Computer Science, or related field.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Who is Qualcomm, and what do we do? We are engineers, scientists and business strategists. We are from many different countries and speak many different languages. We come from diverse cultures and have unique perspectives. Together, we focus on a single goal—invent mobile technology breakthroughs.