Overview

Under the direction of the Director, Procurement, the Manager, Vendor Risk Management is responsible for the development, execution, and oversight of the organization’s Third-Party Risk Management (TPRM) program. This role provides leadership in managing the full vendor lifecycle, ensuring appropriate risk controls, compliance with internal policies and regulatory requirements, and alignment with enterprise objectives. The Manager leverages technology solutions to support effective vendor onboarding, performance monitoring, incident oversight, and reporting of key metrics to drive informed decision making.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1.    Leads the development, implementation, and management of a centralized TPRM program, including due diligence for onboarding, ongoing oversight, accountability measures, and offboarding procedures—to ensure robust controls, efficient and effective workflows, recurring risk assessments of critical vendors, and high data integrity.
2.    Utilizes technology platforms and tools to administer daily vendor onboarding activities, ensuring adherence to service-level agreements (SLAs), policy and procedural compliance, and clear, timely communication with internal stakeholders and external partners.
3.    Cultivates and maintains strong, collaborative relationships with stakeholders across the organization to support vendor risk management strategies, drive operational alignment, and promote cross functional engagement.
4.    Partners with key risk management functions—including Information Security, Enterprise Risk Management, Emergency Services, and Legal/Compliance—to design, refine, and enhance the TPRM program, ensuring alignment with enterprise priorities, business requirements, and applicable regulatory standards.
5.    Researches vendor related data and prepares reports that support vendor management initiatives.
6.    Implements and manages vendor management technology tools, standard operating procedures, and KPI’s to support the efficiency and effectiveness of the vendor management program.
7.    Performs other duties as assigned to support the efficient operation of the department.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning reviewing and directing work; evaluating and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Makes hiring decisions and designs individual development plans with succession planning in mind for all key roles.

 EDUCATION, EXPERIENCE AND QUALIFICATIONS

  • Bachelor’s degree in Accounting, Finance, and/or Business Management; or related field required.
  • Minimum five (5) years of career related experience including implementing and directing a program required.
  • Minimum three (3) years of supervisory experience required.
  • Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

  • Knowledge of the procure to pay (P2P) process.
  • Knowledge of and experience with Enterprise Resource Planning (ERP) and procurement systems.
  • Ability to develop and execute comprehensive vendor risk management strategies and action plans.
  • Ability to leverage data and analytics to generate business cases and support decisions.
  • Intermediate proficiency in Microsoft Office: Word, Excel, Access, Power Point, Outlook and internet applications.
  • Ability to maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations.
  • Ability to multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated strong customer service, negotiation, organizational and time management skills.
  • Must possess strong analytical, organizational, strategic, and planning skills.
  • Ability to develop, lead, and motivate cross-functional teams.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

  • At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
  • Certified Third-Party Risk Professional (CTPRP) certification preferred.
  • Driving Responsibilities: Role requires regular commuting between locations. A valid driver’s license and vehicle insurance with minimum liability limits is required. Role will not operate or drive Tribe-owned vehicles or patron vehicles.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS – ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

  • Primary work environment is in a climate-controlled office setting.
  • Work requires travel to attend meetings, trade shows, and conferences.
  • Incumbents may be required to work evening, weekend and holiday shifts.
  • Must be able to work in a fast-paced, high-demand environment.
  • Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
  • Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
  • Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
  • Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
    Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.
  • Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
  • Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
  • Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
  • The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.

As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!