Overview

This is a great entry level state position to learn more about the California State Lottery and jump start your state career.

The Program Technician is a member of the front office staff in the district office and is responsible for providing information and assistance on rules, regulations, forms, claim status and account adjustment processes on behalf of players and retailers. This position requires knowledge of the Lottery rules and regulations, policies, computer systems, and customer service. In addition, the Program Technician is responsible for adhering to the laws, rules, policies, and procedures pertaining to civil service employees in general, and specifically to employees of the California Lottery.

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About California State Lottery

The California Lottery is a multi-billion-dollar enterprise headquartered in Sacramento. It is one of the few state organizations that is a revenue generator, not accepting taxpayer dollars from the state’s general fund. Our mission is to provide supplemental funding for California’s public schools and colleges. We are passionate about creating a better tomorrow - one child at a time. The mix of talented people within our workplace reflects the rich diversity inherent within the State of California. We celebrate the contributions of each individual and strive to create a work environment that is inclusive, collaborative, and welcoming. We believe in California For All.

In fiscal year 2020-21, the California Lottery generated sales of approximately $8 billion with over $1.8 billion earned for California public schools. Lottery products are sold at more than 23,000 retail locations throughout the state, from independent neighborhood shops to convenience stores, liquor stores to supermarkets, and more. Retail product offerings include an average of 52 fun and entertaining Scratchers games and several draw games, including jackpot games such as Powerball, Mega Millions, and SuperLotto Plus and daily games such as Fantasy 5 and Hot Spot.