Academic/Student Services Manager (Career & Transfer Center)


Posting Number: 0001798


Location: Diablo Valley College


Salary: $8,414.00 – $10,251.00 per month


Position Definition:


Under general direction of a higher-level academic manager, manages up to several small educational services programs or projects for a college. Manages and evaluates assigned supervisors, faculty and staff, in conformance with appropriate policies and procedures.


Distinguishing Characteristics:


An Academic/Student Services Manager is the first level of academic management in the District and serves as an administrator overseeing up to several small educational services programs or projects for a college. In contrast, the higher level class of Senior Academic/Student Services Manager is expected to oversee a medium to large program/project or several small and medium programs/projects.


Examples of Duties/Essential Functions:


Duties/essential functions may include, but not be limited to, the following: Oversees up to several small academic programs and projects for a college, including managing program budgets. Assists in the hiring process of management, faculty and classified staff. Manages assigned faculty, classified and supervisory staff. Assists in the training of assigned supervisory, faculty and classified staff. Evaluates assigned supervisory and classified staff. Assists in the evaluation of faculty. Manages and provides support services to assigned faculty, supervisory and classified staff to enhance the success of programs and projects. Facilitates grant applications for assigned programs and projects, manages grants, and prepares required reports. Coordinates program functions with other interfacing instructional, student or support services functions. Serves as liaison with other college programs, committees, individual students and student groups, and appropriate university, school and other off-campus and community groups. Serves on college and district committees as assigned. Prepares an annual budget in concert with college goals for assigned program. Accurately interprets applicable laws, regulations and collective bargaining contract provisions. Responds to and seeks resolution of complaints arising from program activities, including participating in the process of collective bargaining contract grievances. Participates in and provides leadership for assigned program reviews and implementations. Supports a climate that promotes innovation and improved service to students and the community; cooperates with program staff and other managers to develop processes that are student friendly and supportive of student success. Manages and participates in the continued evaluation and improvement of the assigned program’s or project’s educational services. Employs appropriate techniques and strategies to resolve disputes and to enhance communication and cooperation among the members of the college and District communities. Assists in accreditation process. Actively participates in and supports college and District shared governance components and activities and other collaborative processes. Interpret and analyze appropriate laws, policies, rules and procedures to determine impact on assigned program or project and oversee compliance and reporting strategies. Travels throughout the District in carrying out responsibilities and functions. Performs other related duties as assigned.


Minimum Qualifications:




Education: Earned Master’s degree or equivalent from an accredited college or university. Certain programs may require a specific major as required by law. Experience: Equivalent to at least three (3) years of full-time instructional, student, and/or other relevant support services experience. License/Certification: A valid Class C California Driver’s License.


Knowledge Of:


Computer-based technology for management of assigned program/project; the goals of shared governance; principles and practices of administrative organization and management, planning, supervising and evaluating the work of others, employee motivation and training; applicable federal, state, local, District and college laws, rules and regulations, and collective bargaining contract provisions; complex business level English usage, spelling, grammar and punctuation; modern office tools such as computers and printers; typical modern office computer software programs; report and presentation writing.


Skill To:




Ability To:


Use organizational skills that enable performance of duties in a timely fashion with attention to detail; effectively communicate orally and in writing; manage financial resources effectively including determining how best to utilize resources and managing budgets and expenditures; use personal computers utilizing typical office software applications, including the Internet; work effectively with managers, faculty and staff in a participatory governance environment to accomplish the goals and objectives of the college and the assigned program or project; exercise good judgment; communicate effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, politics, philosophy, disability, and religious background of all students, faculty and staff; establish and maintain effective working relationships with those contacted in the course of work.


Desirable Qualifications:


· Master’s degree (or equivalent) in counseling, career development, student development, student affairs or a related field.· Strong background in Student Services in higher education, ideally with an emphasis in student development programs including Career and Transfer Services.· Knowledge and experience working with areas served by the Career and Transfer Services department (such as transfer services, college advising services, career/major exploration, career development, job and internship placement, cohort programs, or related functions).· Demonstrated strong leadership qualities and ability to supervise and motivate staff and team members, including direct and in-direct reports.· Demonstrated experience in program development and in leading a major change initiative.· Experience developing strong working relationships and collaborating with campus community, four-year colleges and universities, and employer/industry partners.· Demonstrated commitment to fostering student equity and ability to work with people from diverse multicultural, social, language, and educational backgrounds· Demonstrated background in (technical skills: MS Office, Google sheets, SARS databases, data analysis, report writing, website/Canvas management and updates, job board management, and using career development/exploration software and assessments).· Demonstrated experience developing and coordinating workshops, events, and campus tours in collaboration with campus and community partners.· Demonstrated experience managing a fast-paced and dynamic department, including strategic scheduling and leveraging resources to maximize efficiency and student experience.· Demonstrated ability to effectively stay abreast and communicate complex information regarding transfer resources and requirements to students, colleagues, and other stakeholders.· Demonstrated commitment to the mission of Transfer Centers and ability to articulate a vision that supports the work of both Career and Transfer.


Special Instructions:


Note: New employees will be placed at the first step which is $8,414 per month, second step $8,840 per month or third step at $9,288 per month (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $10,251 per month is reached on the salary schedule.


Job Close Date: 1/20/2023


Open Until Filled: No


To apply, visit https://apptrkr.com/3741227


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