Title: Human Services Director

Schedule: Monday – Friday

Location:  Longview

Classification: Full-Time/Exempt

Opening Date: January 15, 2022

Salary Range: $50.06 to $75.09 hr DOE

Closing Date:  Open until filled


Position Summary:

Directs and oversees the daily operations of all Human Services programs with a goal of improving the quality of life in the community for all members. Develops and implements the strategic goals and objectives of all Human Services clinics and programs that promote an optimal level of health and well-being for American Indians and Alaska Natives by utilizing traditional, modern, and culturally sensitive social service practices.  Provides leadership and direction towards the improvement of the CIT’s human service delivery system including strategy, and achievement of strategic goals and objectives in accordance with all applicable tribal, state, and federal rules and regulations.  Adheres to HIPAA and confidentiality requirements. Honors and represents the mission, vision, values of CIT and of the Human Services department.

***If you are an American Indian/Alaskan Native and/or a Veteran and would like this to be considered for hiring, please note this on your cover letter and/or resume***

Essential Job Duties and Responsibilities include the following, and other related duties as assigned.

·       Directs the human services programs ensuring effective delivery and daily operations; is fully accountable for managing all administrative activities.

·       Develops and implements long and short-term strategic plans, goals and objectives in conjunction with other Directors within HHS.

·       Improves management’s effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing a climate for offering information and opinions; integrating functional objectives; providing and participating in educational opportunities.

·       Recommends and develops proposed policies or policy revision for approval; implements procedures for such approved policies and assures consistent implementation.

·       Analyzes legislative, regulatory, policy and other industry changes; provides briefings to Executive Director, Tribal Council, and Health Board.

·       Compiles statistical data and writes narrative reports on quality management findings.

·       Develops and maintains an organization structure to meet the service needs of the community; ensures development of clearly defined job descriptions and reporting relationships of staff.

·       Ensures compliance with fiscal policies of all Human Services programs; recommends and directs the implementation of policies concerning budget and fiscal operations that provide sound business and fiscal management.

·       Oversees the development of proposals and grants to secure additional funding and grant monies for continuation and expansion of human services programs.

·       Recommends yearly budget for board approval and prudently manages resources within established guidelines; achieves the financial objectives of the organization by exercising control and implementation over the budgetary processes of all programs, facilities and capital budgets.

·       Establishes and maintains effective communication systems both within Human Services and with various constituencies including community agencies, federal, state, and local agencies.

·       Hosts regular staff meetings to ensure accurate and effective communication throughout all Human Services programs

·       Ensures compliance with federal and state regulations.

·       Maintains current working knowledge of trends and legislation in community service programs.

·       Prepares and presents reports on the status, activities and plans for current and future operations to the Executive Director of HHS, COO, Health Board, or Tribal Council as needed.

·       Maintains professional and technical knowledge by conducting research, attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.

·       Contributes to a team effort and accomplishes related results as required.

·       Performs other duties as assigned.


Knowledge, Skills and Abilities:

·       Knowledge of traditional form of government and tribal customs and traditions.

·       Knowledge of applicable federal, state, county and local laws, regulations, and requirements.

·       Knowledge of finance, budgeting, accounting, and cost control procedures.

·       Knowledge of the interrelationships and interdependencies among various administrative services and programs within Native American communities.

·       Knowledge of the provisions of PL 93-638, Indian Self Determination and Education Assistance Act.

·       Skill in coaching and consulting management and executive level employees.

·       Skill in operating various word-processing and database software programs in a Windows environment.

·       Skill in making effective decisions in emergency situations.

·       Ability to interpret applicable federal, state, county and local laws, regulations, and requirements.

·       Ability to communicate effectively, both verbally and in writing.

·       Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.

·       Ability to maintain confidentiality.

·       Ability to analyze situations and adopt appropriate courses of action.

·       Ability to establish and maintain professional relationships with co-workers at all levels.

·       Ability to work independently and meet strict timelines.

·       Ability to create and present effective speeches and presentations.

·       Ability to make solid decisions and exercise independent judgment.

·       Ability to be persuasive and tactful in controversial situations.

·       Ability to interpret applicable federal, state, county and local laws, regulations, and requirements.


Minimum Qualifications:

·       Master’s Degree in Public or Business Administration, Social Work, or related field.

·       Three years progressive executive management experience in human services.

·       A combination of relevant education and related work experience may be considered.

·       Experience working within American Indian and/or Alaska Native communities preferred.

·       Valid driver’s license is required when driving vehicles for work-related purposes.

·       Must be able to successfully pass a background screening / investigation according to the established requirements below.


Tribal preference in accordance with Cowlitz Indian Tribe Code and CIT Employee Policies and Procedures Handbook shall apply to all positions.  All positions are required to adhere to CIT’s established safety policies regarding vaccine requirements and personal protective equipment (PPE).

Background Investigation Requirements:

·       Pre-employment drug screen.

·       Reference checks, education, and employment verification.

·       Federal, state, and/or tribal criminal history and sanction checks including fingerprint verification.

·       Has not been found guilty of, charged with, received a deferred sentence, received a conditional discharge of, or entered a plea of not contest to, or entered a plea of guilty to any one felony or misdemeanor crimes of violence, sexual assault, molestation, exploitation or sexual contact; prostitution; or crimes committed against person(s) or children.


Physical Demands:

While performing the duties of this job, the employee regularly is required to sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee occasionally may lift up to 50 lbs.


Work Environment:

Work is generally performed in an office/clinical setting with a moderate noise level.  Situations occur where PPE (personal protective equipment) is needed. Overnight travel, evening, and/or weekend work may be required.  Tight time constraints and multiple demands are common.




Requirements: Must submit to and pass a criminal background check and drug screen.

***If you are an American Indian/Alaskan Native and/or a Veteran and would like this to be considered for hiring, please note this on your cover letter and/or resume***

The Cowlitz Indian Tribe is an Equal Opportunity Employer, and a Drug & Alcohol-Free workplace.


Except as provided by Title 25 CFR, Section 472 which allows for Indian preference in hiring, the Cowlitz Indian Tribe does not discriminate on the basis of race, color, creed, age, sex, national origin, physical handicap, marital status, politics, or membership or non-membership in an employee organization.


Please apply online at:  https://www.cowlitz.org/careers