Tribal Technical Assistance Center (TTAC) Program Specialist
Great Lakes Inter-Tribal Council (GLITC) Tribal Technical Assistance Center (TTAC) Specialist is involved in wide variety of activities in support of Tribal Aging Unit programs including, quality improvement of aging services, technical assistance related to requirements of Older Americans Act (OAA) and the Wisconsin Elders Act (WEA), individual and organizational advocacy, planning for new services, and promotion of existing services and assurance of service quality. In addition, the Specialist is expected to maintain a broad network of Tribal community relationships to promote agency visibility and help achieve agency goals. Daily attendance is an essential function of this position. Frequent travel is required.
Principal Duties and Responsibilities:
· Maintain understanding of current policies and procedures related to aging programs, including how these policies and procedures directly affect services to older adults through Title III and Title VI of the Older Americans Act and the Wisconsin Elders Act.
· Be a resource to all WI Aging Units to coordinate services between statewide OAA & WEA Title III programs, the Area Agency on Aging (GWAAR), and Title VI programming.
· Provide help and advice to Tribal Aging Units regarding specialized subject matter and systems that support the OAA programs. Specifically, this includes WEA by reviewing Tribal annual Program Status Updates, Tribal Aging Plans, budgets, amendments, corrective action plans, and triennial Nutrition Assessments.
· Coordinate and facilitate evidence-based health promotion curricula as the GLITC Program Provider registered with WIHA providing workshops to tribal communities for Title III-D funding and participate on the Evidence-Based Health Promotions Steering Committee.
· Plan and facilitate effective meetings with customers and stakeholders, specifically the Tribal Aging Unit Association and GWAAR ACE Meetings.
· Present ideas and concepts orally and in writing to governmental policy and advisory boards or committees to advance the mission of the GLITC TTAC.
· Establish and maintain effective relationships with Tribal Aging Unit staff, advisory boards, and elected officials.
· Assist Tribal Aging Units and individuals to manage change in response to changing needs of customers and identification of unmet needs of the Tribal Elders and the Aging Network.
· Plan and improve processes or services to consumers, expand business acumen, as well as integrate tribal services provided by Tribal Aging Units.
· Work effectively as team member to accomplish TTAC & GWAAR three-year plan goals and GWAAR and GLITC agency projects. Upon request, assist other TTAC & GWAAR teams in accomplishing project goals as outlined in Area Agency on Aging three-year plan.
· Increase awareness of SMP program and mission in Tribal communities through educational presentations and outreach events.
· Participate in ongoing educational opportunities to stay current on changes to Medicare, national trends, and recent scams/fraudulent activity.
· Frequent travel to satellite offices, Tribal communities, and conferences is required.
Additional Duties and Responsibilities:
· Attend required meetings (GWAAR OAA consultant meetings) and participate actively.
· Maintain working knowledge of software and equipment used to perform duties, such as MS Word, MS Excel, E-mail, calendar software, Internet; office equipment such as copier, calculator and telephone.
· Assure that all services are delivered in a culturally competent manner.
· Attend all mandatory training sessions and meetings as scheduled.
· Attend technical conferences, seminars, workshops and other education events to remain current on technological and informational advances.
· Perform other duties as necessary to fulfill the responsibilities of this position.
This is a part-time opportunity working Mon-Fri 30 hours per week and a work location in Lac Du Flambeau, WI. Frequent travel is required. This position is $21.00 per hour. Background check and drug screen are required prior to employment.
Qualifications: An equivalent combination of experience and education that would provide the required knowledge and abilities may be considered. Required: An associate degree from accredited college in social work, sociology, human services, or equivalent. One year of experience in a human service field. Experience with a Native American Tribal organization and/or not-for-profit agency. Proven experience working as a member of a team. Demonstrated excellence in inter-personal relations necessary. Individual must possess: excellent verbal and written communication skills; facilitation and conflict management skills, professional demeanor and appearance; excellent problem solving skills; ability to manage time effectively; ability to prioritize multiple projects; self-motivation skills; work effectively under pressure; ability to build positive work relationships with internal and external customers; ability to interact professionally with a wide variety of people; and ability to maintain confidentiality. Must be able to apply advanced reasoning skills to problem solving. Must have knowledge of computer programs such as Microsoft Word and Excel and a capacity to learn other programs quickly. Must be well organized and able to work effectively with limited management direction. Must be flexible and able to respond to changing priorities and many interruptions. Must possess valid driver’s license and/or reliable transportation with adequate insurance and ability to travel on a constant basis. Preferred: Familiarity with Medicare, Medicaid, Social Security, and related public benefit programs. Experience working with older adults.
**Only the most qualified applicants will be contacted for an interview.
Great Lakes Inter-Tribal Council (GLITC) is an equal opportunity employer applying Native American Preference as defined in Title 25, U.S. Code, Section 44-66 and 47, and fully subscribes to the principles of Equal Employment Opportunity. It is the policy of GLITC to provide employment, compensation and other benefits related to employment based on qualifications of the job applied for, without regard to race, color, religion, national origin, age, sex, veteran status or disability, or any other basis prohibited by federal or state law. As an equal opportunity employer, GLITC intends to comply fully with all federal and state laws and the information requested on this application will not be used for any purpose prohibited by law. Disabled applicants may request a needed accommodation from the representative of the Human Resource Department, PO Box 9 Lac Du Flambeau, WI 54538 or phone (715) 588-1069 or (800) 872-7207.
Closing Date: Open until filled
About Great Lakes Inter-Tribal Council office
Great Lakes Inter-Tribal Council is a non-profit organization formed by the Native American Tribes of Wisconsin. We serve all WI tribes by providing administration of grant-funded programs either directly or with sub grants. Programs serve a range of functions from Children to Elders. Our Mission is: To Enhance the quality of life for all Native People.