Location: Hybrid – remote and in-person
Schedule: Monday – Friday 8 am – 4:30 pm
Driving required: Approximately 20%
Pay Range: $22 – $25/hour
WHAT YOU WILL DO: This position will identify and coordinate housing for homeless individuals and families. The Case Manager will provide a variety of office and field activities to manage and monitor a rapid re-housing program for homeless individuals and families. This position will ensure that programs, providers and identified housing are in compliance with all applicable Federal and local housing regulations, laws and standards. The Case Manager will link families with community- based housing and service resources, manage financial assistance funds (security deposits, rent), conduct housing habitability inspections and build housing stability linkages for the client.
- Assists participants in development of a strength-based/solution-focused individualized goal and action plan that promotes permanent housing and self-sufficiency; develop an effective, timely referral network of services and support that assist with housing retention in order to ensure ongoing direction and support as needed
- Assists in development of and encourage adherence to a personal budget through pro-active housing and budget counseling sessions; provide budget counseling and education to assist clients in establishing payment plans for bills and past debts and to assist clients in obtaining and maintaining their housing
- Identifies participant strengths and barriers to stability and assists participants to determine housing and service needs.
- Resolves or mitigates tenant screening barriers as applicable
- Works with participants in locating and securing housing of their choice; assists with housing applications and advocates for clients with prospective landlords
- Provides guidance and support to help clients identify their own strengths, set achievable goals and follow through consistently to improve and achieve self-sufficiency
- Provides pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community
- Creates and maintains consistent communication channels, both verbal and written, between several parties (i.e. tenant, landlord, referral source, collaborating agencies, program staff)
- Serves as an ongoing liaison between property managers and participants; provides mediation and advocacy with landlords on the client’s behalf to develop a workable plan to obtain and/or maintain housing
- Completes documentation and enters data into client database in an accurate and timely manner
- Collects and reports program data, including but not limited to HMIS (clarity) reporting and funders’ required data.
- Utilizes the Coordinated Entry System
- Provides information and referral assistance regarding available support from appropriate social service agencies and/or community programs
- Applies knowledge of residential lease contracts to educate clients of their rights and responsibilities
- Transports clients as deemed necessary; transportation requirements should be limited to housing and job searches and occasional visits to relevant social service agencies
- Participates in supervision, staff meetings, and trainings as assigned
- Performs additional duties as assigned
EXPERIENCE / EDUCATION
- Bachelor’s Degree in Social Services or related field preferred.
- 1+ years of relevant work experience required
- Experience working with homeless and/or vulnerable populations preferred
- Bilingual (English/Spanish) preferred
Paid Time Off – Three weeks to start!
Paid Holidays – 13 scheduled
Flexible Work Schedules
An Anti-Racist company
Employee Wellness Committee
Medical, Dental, and Vision Insurance
AD&D / Group Life Insurance
Flexible Spending Accounts – Medical and Dependent Care
Matched 401(k) Retirement Plan
Early Release Days!
Paid Bereavement Leave
Work Anniversary Bonuses!
Tuition Reimbursement and Public Service Loan Forgiveness Eligibility
Employee Assistance Plan (EAP)
Casual Work Environment
Professional Growth and Career Development Opportunities
Interfaith is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, religion, pregnancy, marital status, affectional or sexual orientation, gender identity or expression, genetic information, disability, nationality, sex, veteran status, or any other characteristic protected by federal, state or local law. In addition, Interfaith will provide reasonable accommodations for qualified individuals with disabilities.
About Interfaith Community Services
Founded in 1979 in direct response to rising rates of hunger and homelessness in North San Diego County, Interfaith Community Services works to break the cycle of poverty and homelessness by Helping People Help Themselves. Interfaith is the most comprehensive non-profit social services agency in North County, providing both immediate safety net services and long-term, life-changing programs designed to meet the holistic needs of people in crisis. Together, in partnership with 250+ diverse faith communities, more than 650 recurrent volunteers, and a growing staff of over 200, Interfaith provides a safe haven and pathway towards self-sufficiency for more than 17,000 community members annually.