Overview

POSITION SUMMARY
Under the direct supervision of the Chief Medical Officer or designee, provide high quality medical care and work as part of a multi-disciplinary team to deliver comprehensive primary, preventive, chronic and urgent care to NAHC’s members.

DUTIES AND RESPONSIBILITIES
Clinical Responsibilities
1. Provide primary care to members, including histories, exams, lab tests, prescriptions and referrals within prescribed up to date guidelines and protocols.
2. Perform accurate and timely documentation of histories, subjective findings, physical exam, plans, prescriptions and follow up in Electronic Health Records System within 72 hours of the visit.
3. Provide members information concerning their evaluation, diagnosis, treatment and prognosis. Engage members in participation and decision involving their healthcare.
4. Adhere to medical visit model of NAHC; managing huddles, proactive in teaching MA’s, seeing members on time, communicating with supervisors any barriers to this. Actively participate and be engaged in quality improvement for clinic efficiencies and improving member quality of care.
5. May provide clinical supervision, guidance and support to NP/PA practitioners when appropriate.
6. Timely coordination of care among internal and external ancillary providers and hospitals to provide high quality care between departments and facilities.
7. Function within an interdisciplinary team and participate in interdisciplinary activities such as panel management and case conferences.
8. Report births, deaths, and outbreaks of diseases to proper authorities.
9. Participate in the integrative model of providing medicine. This includes referring members and co-managing members with Nutritionists, LCSWs, etc.
10. Ensure completion of medication refills, provider approval queue, inbox items, medical record approval and member forms within five (5) working days.
11. Be an active educator and available for consultation with medical team members, including Nurse Practitioners, Physician Assistants, Medical Assistants, Nurses, and other integrative services team members.
12. Facilitate group interventions around site-driven topic areas in order to build capacity (i.e. obesity interventions, LGBTQ youth, etc.) as needed.
13. School Based Health Centers: If assigned to school based clinics the following duties apply.
a. Conduct classroom and community presentations on a variety of health topics as part of outreach efforts to expand clinic services.
b. Provide case management and PCP communication for students who have chronic health issues who are outside our health network.
c. Communicate with parents at the middle school level regarding their child’s non-confidential health issues and provide instructions for care.
d. Develop conference abstracts and proposals and present best practices at local, state and national SBHC conferences as requested.
e. Support Seven Directions clinic with special projects as assigned.
14. Implement quality improvement initiatives and track outcomes to improve services to youth (i.e. Relationship abuse screening, drug and alcohol screening & intervention, oral health screenings).
15. Attend regularly scheduled site meetings with clinic and school staff to coordinate screenings and activities.
16. Work closely with BH site counselor, dentist and health educator to insure integrated, seamless services for identified youth.
17. Actively participate in third-party billing review and sustainability discussions.
18. Work collaboratively with, and support the activities of the clinical data team, ensuring optimal accuracy and performance on clinical outcome measures.
19. Quality Improvement: Actively participate in quality improvement processes. Be open to the ongoing changes in medical care and make suggestions for improvements.
20. Collaborate with administration in addressing staff and member complaints.
21. Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
22. Actively participate in peer review and other internal quality improvement efforts and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
23. Employee Safety: Safely performs all duties; follows required protective protocols to ensure personal safety as well the safety of others.
24. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
25. Safety: Responsible for ensuring that all duties, responsibilities and operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves.
26. Safety: Take appropriate corrective actions to address matters pertaining to employee health and safety that have been brought to their attention.
27. Maintain professional behavior under extreme pressure and able to meet multiple and often competing deadlines.
28. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, members and the community.
29. Other duties as assigned by Supervisor.

Scope of Work
1. Be able to see between 16-22 members per day, and complete accurate documentation within 72 hours of visit into the electronic health record (EHR) system.
2. To work as medical team assisting other providers in completing their responsibilities as necessary, e.g., seeing members, processing refills, clearing member approval queue, and provider inbox.
3. Effectively manage a member panel up to the goal set by the organization.
4. Display the highest level of professionalism, integrity and a strong work ethic, serving as a model for all clinic staff.
5. Maintain requirements of licensure, DEA certification and board certification if hired as board certified. Fulfill and maintain requirements for credentialing, privileging internally at NAHC and externally with payers and regulatory bodies.
6. Provide comprehensive, high quality medical services to members, regardless of age, sex, gender identification, income, national origin or language.
7. Consider individuals’ cultural, psychological, social and environmental factors in creating treatment/care plans.
8. Actively participate in meetings as assigned by direct supervisor.
9. Participate in trainings of other medical personnel as requested.
10. Participate in Saturday clinics, after-hour clinics and on-call duties, on a rotating basis, as requested by Supervisor.

Tagged as: community health, family medicine, internal medicine, MD, non-profit

About Native American Health Center (NAHC)

The Native American Health Center is a non profit organization serving the California Bay Area Native Population and other under-served populations in the Bay Area. 2017 marked NAHC's 45th anniversary; as an organization, we have been serving our community since 1972.

NAHC has worked at local, state, and federal levels to deliver resources and services for the urban Native community, including medical, dental, behavioral health, diabetes, obesity, substance abuse prevention, HIV/HCV care coordination and prevention.

Native American Health Center’s mission is to provide comprehensive services to improve the health and well-being of American Indians, Alaska Natives, and residents of the surrounding communities, with respect for cultural and linguistic differences.

NAHC serves the greater Bay Area and is open to everyone.