Position: Director of CWD
Department: Community Wellness Department
Reports To: Chief Operating Officer
Job Location: Native American Health Center, 3124 International Blvd., Oakland, CA 94601
Work Hours: Full Time, 100% FTE, 40 Hours per week
The Community Wellness Department (CWD) is a multi-site program operating in San Francisco, Oakland and Richmond that provides culturally sensitive and supportive community programs. CWD community programs include parenting classes, youth services, cultural programming (prevention, early intervention and indigenous arts) and HIV/AIDS prevention and care.
The Director of the Community Wellness Department is responsible for the strategic planning and overall performance of the department. The Director oversees all aspects of community programming including day-to-day operations, outreach, prevention services and program evaluations. Additionally the Director is fiscally responsible for the department in order to sustain services, this includes, researching, reviewing, writing grants, as well as managing grant funding.
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Duties and Responsibilities:
1. Oversee the strategic planning, funding management and performance of the Community Wellness Department. Ensure department sustainability by development of funding initiatives and by anticipating and planning programmatic changes. Provide general fiscal/grant management oversight.
2. Develop, implement and monitor an integrated system for the management of outreach and prevention community service programs and associated evaluation activities within Community Wellness Department, as well as a bidirectional referral system between CWD and NAHC clinical services. Evaluate and analyze systems to ensure maximum efficiency and efficacy.
3. Provide supervision for Community Wellness’s programmatic (i.e., outreach and prevention community programs), data and administrative operations. This will include having deliverable, budgetary and personnel oversight.
4. Resolve staffing issues and facilitate conflict resolution for staff under direct supervision. Hire, discipline and terminate staff in coordination with the Human Resources department.
5. Ensure the sustainability of existing community programs and services for the Native American population. Seek and follow-through with new program and service opportunities that compliment current programs that meet the needs of the Native American population.
6. Proactively work with Medical, Dental, and Behavioral Health Services; Site Directors, Administration, and other stakeholders to facilitate bidirectional connections between community outreach programs and clinical services at NAHC.
7. Ensure county and statewide organizing efforts occur and bring in resources to both the Community Wellness Department and NAHC.
8. Ensure collaborative efforts (i.e., activities, events, and advocacy) with external agencies are well-coordinated and optimized.
9. Ensure the Community Wellness Department and NAHC are represented and advocated for, at appropriate local, state, and federal conferences and other venues; present at such venues, when appropriate.
10. Represent the Community Wellness Department within NAHC. This may include, but not be limited to, presenting and disseminating information and material at internal meetings.
11. Ensure quality control and quality improvement processes are in place and are effective for the Community Wellness’s service provisions and its data systems.
12. Actively participate in, and represent Community Wellness Department at senior and executive level management meetings and in other agency-wide planning processes. Ensure appropriate dissemination of information at the department and organizational level.
13. Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
14. Resolve staffing issues and facilitate conflict resolution for staff under direct supervision. Hire, discipline, evaluate and terminate staff in coordination with the Human Resources department.
15. Foster a team environment to effectively lead and retain your staff. Provide opportunities for staff to grow and develop new skills.
16. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
17. Safety: Responsible for ensuring that all duties, responsibilities and operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves.
18. Safety: Take appropriate corrective actions to address matters pertaining to employee health and safety that have been brought to their attention.
19. HIPAA: Keep all protected health information (PHI) confidential and abide by HIPAA guidelines for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to Site Director and HIPAA security officer.
20. HIPAA: Ensure the protection of all PHI and compliance of HIPAA guidelines amongst staff under your supervision. Take appropriate steps to address HIPAA concerns with staff as necessary.
21. Works extremely well under pressure, meet multiple and often competing deadlines.
22. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
23. Other duties as assigned by Supervisor.
1. Master’s degree in Public Health, or related Human Service field.
2. Seven (7) years’ experience in managerial positions in non-profit agencies.
3. Seven (7) years of proven experience with staff supervision, staff development, and program management.
4. Seven (7) years of experience in both fiscal and grant management.
5. Seven (7) years of experience in program evaluation.
6. Must be able to communicate effectively, both written and verbally, with varying audiences.
7. Ability to work collaboratively with a broad range of constituents.
8. Ability to work with Native American Practitioners and possess knowledge of various tribal beliefs and practices.
9. Familiarity with the alcohol, drug, and family problems within the San Francisco Bay Area American Indian community.
10. Experience working in substance abuse and mental health programs.
Benefits: Native American Health Center (NAHC) considers our employees to be our most valuable resource and offers an excellent benefit package: competitive salaries, personal time off (PTO) or sick/vacation leave program, and an employer contribution 403(b) retirement plan to full-time regular status employees. We also provide medical, vision, dental, flexible spending, group term and voluntary life insurance coverage for employees and their dependents—with a percentage of employee contribution for dependent medical premiums. Note to Applicants: Please be advised a post job offer, pre-employment Physical and TB test are required as a condition of employment. Additionally, you may be asked to get a Department of Justice Fingerprinting clearance as a contingency for an offer of employment. Criminal clearances are obtained to protect the welfare and safety of clients receiving services at NAHC. Preference in hiring is given to qualified Native Americans in accordance with the Indian Preference Act (Title 25, US Code, Section 472 and 473). Applicants claiming Indian Preference must submit verification of Indian certified by tribe of affiliation or other acceptable documentation of Indian heritage. EQUAL OPPORTUNITY EMPLOYER: Within the scope of Indian Preference, all candidates will receive equal consideration without regard to race, color, gender, religion, national origin or other non-merit factors. Age Discrimination in Employment Act (ADEA): Native American Health Center abides by the mandates of the ADEA (protecting individuals 40 years and older) and considers age a non-merit factor in all employment decisions and considerations. Americans with Disabilities Act (ADA): Native American Health Center abides by the mandates of the ADA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, NAHC will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities.
About Native American Health Center (NAHC)
The Native American Health Center is a non profit organization serving the California Bay Area Native Population and other under-served populations in the Bay Area. 2017 marked NAHC's 45th anniversary; as an organization, we have been serving our community since 1972.
NAHC has worked at local, state, and federal levels to deliver resources and services for the urban Native community, including medical, dental, behavioral health, diabetes, obesity, substance abuse prevention, HIV/HCV care coordination and prevention.
Native American Health Center’s mission is to provide comprehensive services to improve the health and well-being of American Indians, Alaska Natives, and residents of the surrounding communities, with respect for cultural and linguistic differences.
NAHC serves the greater Bay Area and is open to everyone.