The Director, Growth & Partnerships is responsible for leading external relations and new business and partnership development for the Training Division. This includes establishing strategies and carrying out processes and activities to secure new clients for Training Division services and products among community-based organizations, intermediaries, foundations, public agencies, and other local, state and national nonprofit organizations. The Director, Growth & Partnerships conducts outreach among key individuals and organizations within these potential client groups, does market research, assesses the market potential of key market segments, and develops effective strategies to engage new partners and clients, retain or expand work with current partners, and seek capital or other funds for special initiatives to build and sustain Training Division revenue In this role, the Director is a key part of the leadership team of the Training Division including planning for new opportunities and growth as well as helping to strategically represent and position NeighborWorks Training as a thought leader and expert in the comprehensive community development marketplace. This position also oversees the development of communication materials, website presence and other branding and visibility efforts related to the Training Division’s growth & strategic partnerships.
“Due to the current pandemic circumstances and our commitment to provide the highest care for our community, NeighborWorks America requires all new employees to be fully vaccinated against COVID-19 before being hired. Candidates should be prepared to submit proof of COVID-19 vaccination upon hire or discuss accommodations in line with COVID-19 safety protocols.”
1.Conducts multi-level partner and resource development activities to secure new client relationships, funding support and enhanced visibility within philanthropy the community development fields, and to position the Training Division to meet program growth and financial targets for long term sustainability. Responsibilities include:
• Identifies, researches and prioritizes prospective funders, partners and clients.
• Develops and implements outreach and partner development plans and strategies for key market segments to reach a broad range of audiences among community-based organizations, funders and intermediaries in the housing, community development, financial capability and health fields, broadly defined.
• Develops and maintains networks of contacts in these fields to stay abreast of key trends, peer initiatives and funding or project opportunities.
• Provides independent research, analysis and recommendations for the SVP of Training on a variety of fundraising and partner development issues.
• Develops scopes of work and corresponding cost estimates to meet client needs; prepares proposals and collateral materials for funding or other submissions.
• Coordinates with internal departments and divisions responsible for NeighborWorks America’s resource development to ensure synergy and compliance with corporate policies and goals.
• Negotiates and closes deals for sponsorships/partnerships; fosters and manages relationships with key partners and funders.
• Establishes and maintains systems to track the potential new partner and client pipeline, forecast revenues and analyze trends in client base.
2. Develops and implements an overall information and visibility strategy to effectively communicate Training Division accomplishments and activities to a variety of external audiences. Responsibilities include:
• Identifies and develops content to highlight effective use of NW Training to client organizations and to position NW Training as an expert and thought leader in the comprehensive community development field.
• Coordinates with internal departments and divisions responsible for NeighborWorks America’s external communications and branding to ensure synergy and compliance with corporate policies and goals.
• Develops or oversees the development of communication materials, articles, speeches, web content and other media needed to effectively communicate NW Training accomplishments and activities to a variety of external audiences.
• Develops and delivers presentations on NW Training courses offerings, services and products for key funder and community development audiences.
• Coordinates input and participation of Training Division team members in marketing and outreach activities, drawing on specialties and expertise within the team to best meet the needs of different audiences.
3.Contributes to NW Training’s business planning, growth strategies and enterprise leadership. Responsibilities include:
• Researching and developing market segmentation, marketing strategies and resource forecasts for multi-year business plans.
• Analyzing external factors in community development and philanthropy to consider in business planning.
• Examining peer organizations, technologies and other competitors to effectively position NW Training enterprise for growth and sustainability.
4.Represents NW Training by attending and presenting at conferences, networking opportunities and other housing, community development, financial capability or health industry events.
5.Stays informed about professional learning trends broadly and in the community development field. Keeps current with publications, best practices, research and events in the field.
6. Other job-related duties as assigned.
Nature of Work Contacts: Conduct outreach with external partners and potential partners including national, regional and local foundations, intermediaries and nonprofit organizations to build relationships, seek resources, sell products and services and establish collaborative partnership ventures. Work with peer organizations including research firms, outside consultants or vendors, intermediaries and other nonprofits to develop project teams for bids and proposals or to develop communication strategies and materials. Work with NeighborWorks® America leaders, staff, NWOs, and other outside partners to report on, coordinate and communicate the work of NW Training. These contacts include:
• Professionals and key stakeholders from the housing and community development field, broadly defined, including Individuals from regional and national foundations, financial institutions, intermediaries, other funders including government agencies and a wide range of national, state and local nonprofit organizations.
• NeighborWorks® America leadership, managers and staff
• NeighborWorks® Organizations and other community-based housing/community development organizations nationally.
• External consultants including marketing and resource development consultants, writers, web and graphic designers, editors and others.
Fiscal Responsibilities: Develops a pipeline of potential and secures contracts and grants to support a $4.0 million to $6.0 million annual budget for the Training Division. This includes developing appropriate scopes of work, timelines, staffing estimates and implementation plans for small- and large-scale projects.
Required Minimum Qualifications:
(a) Education: A graduate degree (or bachelor’s degree plus equivalent additional relevant experience) in business, resource development, urban planning, evaluation, community development or public policy or related field.
(b) Experience: 5+ years of related professional experience in management and leadership positions in the housing and community development or related fields, including philanthropy, social enterprise, business, marketing and communications.
(c) Licenses, Certifications:
(d) Competencies, Knowledge, Skills & Abilities: an equivalent combination of education and experience that provides the following knowledge, abilities, and skills:
• Considerable experience in community development, philanthropy and resource development.
• Knowledge of community development evaluation and public policy issues.
• Established network of contacts in the community development and philanthropic communities.
• Strong ability to identify opportunities, initiate meaningful contact with key people; and build and maintain professional relationships for client or funder cultivation.
• Excellent writing and editing skills, oral communication abilities and presentation skills
• Demonstrated ability to plan, organize, and direct projects and programs from inception through completion, including development of project scopes of work and budgets for consulting engagements and other types of proposals.
• Ability to organize, prioritize and coordinate multiple work activities, and to work both independently and collaboratively with colleagues in a fast-paced team environment.
• Ability to develop, organize, facilitate and deliver presentations and business meetings.
• Proven experience as proactive planner and problem-solver.
• Demonstrated supervisory skills and success in coordinating professional teams while organizing and prioritizing multiple and complex tasks and projects to effectively meet critical deadlines.
• Strong analytical skills.
• Strong interpersonal and customer service skills for communication and collaboration with internal staff and external funders and partners from diverse backgrounds.
• Representative work products that demonstrate qualifications.
• Maintain regular and timely attendance.
(e) NeighborWorks America Staff are expected to demonstrate excellence in the following:
• Sensitivity to racial, gender, sexual orientation, and cultural differences
• Effective, respectful, and timely communications with internal and external stakeholders
• Listening effectively, seeks and accepts feedback
• Effective teamwork
• Analytic, thoughtful, and strategic thinking
• Considering the mission, objectives, and goals of NeighborWorks and demonstrating an understanding of the impact of her/his/their decisions and behavior on the organization
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint and Access) required.
(a) Travel: Travel up to 50% – 75%
(b) Physical/Sensory Demands: Fast paced working environment, with extensive computer use and technological communication.
About NeighborWorks America
What does it mean to be a mission-driven organization? A clearly defined and executed mission guides and informs, in good times and bad, and provides context for why our work matters. The pursuit of a mission motivates employees and other stakeholders, driving long- and short-term goals. People often claim they're "on a mission," but how do they deliver on it? At the end of the day, it is one of the fundamental ways we chart our course and measure success along the way.
At the foundation of the NeighborWorks mission are nearly 250 strong, healthy and prepared network organizations in every state, the District of Columbia and Puerto Rico. As a congressionally chartered and funded nonpartisan nonprofit, we support organizations that provide communities with affordable housing, financial counseling and coaching, training, and resident engagement and collaboration in the areas of health, employment and education.