Overview

JOB PURPOSE: 

Manage sales, marketing and sales administration of Vision aftermarket products including, but not limited to, Annual Service Contracts, Upgrades, Warranties and Software Training.

 

KEY AREAS OF RESPONSIBILITY:

•  Provide high quality customer experience when communicating about Nikon Metrology Services.

•  Assist in contract inspection quoting, as needed.

•  Source new sales opportunities through inbound lead follow up and outbound cold calls and emails.

•  Define technical application requirements and translate customer requirements into internal specification documents and communications..

•  Coordinate and route qualified opportunities for further development and closure.

•  Confirm with factory engineering on system upgrade options and capabilities.

•  Assist in trade show preparation, demonstration and support.

•  Coordination and preparation of presentations to customers using Microsoft PowerPoint.

•  Creation and management of upgrade opportunities in CRM.

•  Issuing quotations for upgrades, training, annual contracts and software to customers.

•  Increase service contract retention and customer spend on aftermarket services.

•  Increase implementation of warranty contracts.

•  Work with field business development managers to identify, quote and close upgrades.

•  Work with service team to ensure technical aspects are met.

•  Stay current on latest technical advancements and understand system requirements for upgrades.

•  Monitor, track and report weekly quoting/invoicing and incoming leads.

•  Research accounts, identify key players and generate interest.

•  Maintain and generate prospects with regular proactive communication to find new business.

 

ANCILLARY RESPONSIBILITIES: 

•  Distribute pertinent technical information to sales personnel.

•  Develop marketing literature with marketing.

•  Develop email blasts with Marketing.

•  Work with individual field salespersons to develop upgrades in their territories.

•  Work with individual field salespersons to develop opportunity lists in their territories.

•  Reporting projects for the VP Strategic Marketing and Business Development X-Ray Products.

•  Contribute to maintaining accurate customer data in CRM.

•  Back up Contract Inspection quoting as needed.

 

INSIDE SALES QUALIFICATIONS 

Essential

•  BA/BS degree or equivalent in Business or Technical field

Desirable

•  Office management experience

 

INSIDE SALES COMPETENCIES 

Functional competencies

•  Previous experience in technical sales and account management

•  Strong phone presence and experience and personality capable of making a large number of daily calls

•  Excellent verbal and written skills

•  Proficient with corporate productivity and web presentation tools

•  Strong listening and presentation skills

•  Experience working within a corporate CRM environment

•  Ability to multitask, prioritize and manage time effectively.

 

Inside Sales Benefits: 

•  Medical, Dental, Vision, Life Insurance, Long Term Disability

•  Critical Illness Insurance, Accident Insurance,  Legal

•  401k, Company Matching

•  Pet Insurance, Educational Reimbursement

•  Paid Holidays, Vacation and Sick Time!

•  Employee Discounts, Auto Supplier Discounts (Ford, Buick, Cadillac, GMC, & Chrysler)

•  $$Referral Bonus$$

•  $$Competitive Compensation$$

•  Job reports to management in Brighton, MI

 

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin or because he or she is an individual with a disability or disabled veteran, Armed Forces service medal veteran, recently separated veteran, or active duty wartime or campaign badge veteran, or thereinafter referred collectively as “protected veterans”.

About Nikon Metrology, Inc.

Why Nikon Metrology?

Joining Nikon Metrology is joining a global company and becoming part of the future, giving you the opportunity to enter into a career where you can help to shape and define innovation.