Job Title: Tribal Community Health Provider Program Manager

Reports to: Tribal Community Health Provider Senior Program Director

Salary Range: $72,000 – $76,000 annually

Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays

Classification: Salaried, Exempt

Status: Full-Time (1.00 FTE), Regular w/ Benefits

Location: Portland, OR


About the Northwest Portland Area Indian Health Board (NPAIHB)
The Northwest Tribes have long recognized the need to exercise control over the design and development of health care delivery systems in their local communities. To this end, they formed the Northwest Portland Area Indian Health Board (also referred to as NPAIHB or “the Board”) in 1972.

Guided by a vision of “Health and Wellness for the Seventh Generation,” NPAIHB is a 501(c)3 designated (non-profit) organization and Tribal organization, P.L. 93-638, under the Indian Self-Determination and Education Assistance Act (ISDEAA) serving the 43 federally recognized Tribes in the states of Idaho, Oregon, and Washington (Northwest Tribes). Tribes become voting members of the Board through resolutions passed by their governing body. Each member Tribe designates a delegate to serve on the NPAIHB Board of Directors.

Led by our Board of Directors, NPAIHB’s mission is to “eliminate health disparities and improve the quality of life of American Indians and Alaska Natives by supporting Northwest Tribes in their delivery of culturally appropriate, high-quality health programs and services.” We have a staff of over 120 professionals dedicated to advancing Tribal health for the 7th generation in the Pacific Northwest.

The NPAIHB’s Strategic Plan 2020-2025 can be found here.

About the Tribal Community Health Provider Program
The Northwest Portland Area Indian Health Board oversees several Tribal Community Health Provider (TCHP) Programs, including the Dental Health Aide (DHA), Behavioral Health Aide (BHA), and Community Health Aide (CHA) programs. The TCHP Program Manager supports the overall work of the TCHP Programs, and collaborates with all three teams and outside partners in efforts to carry out the coordination for programming, services, and outreach.

The BHA, DHA, and CHA programs are initiatives to establish Community Health Aide Program (CHAP) infrastructure for all three disciplines, plus the regulatory infrastructure for the program in the Portland Area to serve providers working in Indian health programs operated by Tribes and Tribal organizations under the Indian Self-Determination and Education Assistance Act (PL 93-638). These four projects work collaboratively in these efforts.

Position Summary
The TCHP Program Manager is responsible for providing oversight to monitor, track, and report progress on the program’s tasks and objectives, and coordinating administrative support functions for all TCHP Program Directors, as well as the Portland Area CHAP Certification Board (PACCB). The TCHP Program Manager collaborates with states, Tribes, and other organizations on project related activities, provides specialized support and logistics to the overall goals and objectives of advisory committees’, boards, and workgroup members, and project Tribal sites.

The TCHP Program Manager must be courteous, personable, self-motivated, and able to manage multiple tasks and meet deadlines with minimal supervision.

Among other tasks, the TCHP Program Manager’s responsibilities include:

Provide general administrative support for TCHP Senior Program Director, as well as the DHA, BHA, and CHA Program Directors
Organize conference calls, webinars, Zoom meetings, and in-person gatherings
Assist with TCHP Program communications, including quarterly newsletter, education, data collection, and orientation of the latest project developments
Takes minutes for Portland Area CHAP Certification Board (PACCB), Academic Review Committees (ARCs), and other committee and board meetings
Assists executive teams and program committees for each advisory workgroup, and serves as point of contact for administrative work related to these committees
Collaborates with other TCHP Program assistants, specialists, coordinators, subject matter experts, and managers to ensure all program tasks are efficiently and accurately completed
The TCHP Program Manager reports to the Tribal Community Health Provider Senior Program Director (TCHP Senior Program Director). This scope of work is housed within the Clinical Division.

This position is based at NPAIHB’s offices in Portland, Oregon. Local travel and/or overnight travel outside of the area is required approximately 10% of the time.

Essential Functions
TCHP Program Administrative Support
Provides administrative support to the BHA, CHA, DHA, and TCHP Program Directors, as well as CHAP and TCHP Program staff
Coordinates travel arrangements, authorizations, and reports
Processes contracts (including amendments), purchase orders, invoices, and vendor payments
Coordinates meetings
Creates and edits documents
Maintains an organized electronic filing system (sharing/storing of documents)
Maintains and updates the TCHP Program website
Portland Area CHAP Certification Board and Academic Review Committee Administrative Support
Provides administrative support for PACCB meetings, including sending calendar invitations to attendees, preparing document packets and other materials required for participants in advance as necessary, and recording minutes during meetings and distributing them to participants afterward
Records virtual meeting sessions and appropriately stores in electronic filing system
Coordinates travel logistics for PACCB members, including securing meetings spaces in advance, and making lodging and/or other travel arrangements for participants as necessary (including reimbursements for travel costs)
Compiles and publishes PACCB newsletter

Infrastructure for Medicaid Reimbursement

Provides technical expertise and support for the development of State Plan Amendments, ISDEAA contract amendments, and other technical areas of work required to establish infrastructure to support TCHP Programs and ensure Medicaid reimbursement, in collaboration with the TCHP Senior Program Director, NPAIHB policy staff, and state partners
Collaborates with the Indian Health Service (IHS) on broader reimbursement issues in support of the TCHP Senior Program Director

Legislation, Regulations, and Advocacy

Monitors state legislatures with a focus on Tribal health and health workforce related bills and policies that affect the TCHP Program
Maintains and expands partnerships with Tribal and non-tribal community health stakeholders, and serves as an external representative of the NPAIHB’s TCHP advocacy work
Participates in coalitions related to legislation affecting TCHP affiliates (such as Washington DAC, ODAC, and others)
Provides technical support to CHAP Tribal Advisory Group (TAG) in collaboration with the TCHP Senior Program Director

Other Duties
Participates in meetings, workgroups, site visits, and conferences as required to achieve TCHP Program objectives
Coordinates the dissemination of information to TCHP Program stakeholders and affiliates
Assists with securing funding opportunities in alignment with current deliverables
Collaborates with other NPAIHB programs to meet related goals and objectives as needed
Assists CHAP and Native Dental Therapy Initiative (NDTI) staff with ad-hoc assignments as needed
Performs other duties as assigned by the TCHP Senior Program Director and/or Executive Director or designee

Standards of Conduct
Act in service to the Tribes and Tribal communities we serve
Uphold the Mission, Values, and Vision of the NPAIHB
Maintain the highest level of confidentiality with all NPAIHB information and documentation
Consistently exhibit professional behavior and a high degree of personal and professional integrity and impartiality appropriate to the responsible and confidential nature of the position
Exercise good judgment and initiative in performance of duties and responsibilities
Demonstrate high emotional intelligence in the performance of all duties and responsibilities
Orientation toward learning, innovation, service, and the building of second-line leadership
Commitment to building an organizational culture which centers NPAIHB’s service to Tribes, promotes professional excellence, and builds an environment where employees grow and thrive
Commitment to build an inclusive workplace across a range of identities and experiences, including (but not limited to) geography, age, gender identity, gender expression, sexual orientation, ethnicity, class, language, disability, religion, spiritual practices, and immigration status
Sees diversity as a strength, and equity as a baseline
Work in a cooperative manner with all levels of management and with all NPAIHB staff
Effectively plan, organize workload, and schedule time to meet workload demands
Use reasonable judgment to consistently display professional work attire during normal business hours, and/or dress appropriately for the workday, space, or event in lieu of a formal dress code
Be present, available, and responsive for meetings and calls during regular working hours
Commit to sharing knowledge and building expertise by participating in all virtual spaces in our workplace with cameras on
Show consideration by communicating effectively and building collective understanding
Recognize that relationships are the cornerstone of NPAIHB’s work by treating all NPAIHB delegates/alternates, partners, staff, and American Indian/Alaska Native people with dignity and respect
Participate willingly in NPAIHB activities

Minimum education required*:

Bachelor’s Degree in Public Administration, Business Administration, Public Health, or related field
*A minimum of four (4) years of demonstrated experience in Tribal community health program management may serve as an acceptable substitute

Minimum experience required:

At least four (4) years of experience in an executive administrative or project management position
At least two (2) years of professional experience working with Tribes, Tribal organizations, Tribal communities, or Tribal health clinics
Demonstrated experience coordinating and planning multiple events simultaneously
Demonstrated experience with community partners who serve their communities
Additional experience preferred:

Direct experience working with Northwest Tribes

Required Knowledge, Skills, and Abilities
Demonstrated knowledge, discretion, tact, judgment, and overall ability in working effectively with federal, Tribal, and other professionals, and facilitating participation and partnership in the activities of the TCHP Program
Demonstrated knowledge of the impact TCHP Program initiatives may have on Tribal communities, and how they can enhance the way Tribal community members navigate health services provided
Proficiency with computer applications (specifically Word, Excel, PowerPoint, and other Microsoft Office Suite programs)
Strong technical writing skills, including good spelling and grammatical skills, and the ability to produce polished writing under a deadline
Strong verbal communication skills
Excellent interpersonal skills (prioritizes developing relationships with others in a friendly, courteous, and collaborative manner)
Excellent organizational skills
Ability to work with minimal supervision, exercise initiative, and make independent decisions and recommendations
Ability to engage in effective outreach activities with TCHP Program staff, partners, and affiliates, with the desire to learn more and grow within the scope of the projects
Ability to move ideas from conception to completion through mindful execution of detailed logistics
Ability to complete tasks in a timely and accurate manner
Must be sensitive to cross-cultural differences, and able to work effectively within their context (including with NPAIHB staff, Tribal representatives, and the general public)
Probationary Period
External applicants must agree to serve a minimum six-month probationary period during which time their employment can be terminated at will. For the purpose of evaluating job performance, internal applicants must agree to serve a minimum six-month probationary period when job duties change significantly.

Worksite Location
NPAIHB generally requires employees to work in its main office, located in Portland, OR. Under certain circumstances, however, the NPAIHB may allow employees to work from home, on a case-by-case basis. The Executive Director, the employee’s direct supervisor, or the employee may suggest teleworking as a possible work arrangement. NPAIHB considers circumstances such as, but not limited to, whether the employee is organized, has proven their ability to work independently, has completed their probationary period, has a good work record, has no record of abuse of leave, the duties and responsibilities of their position, travel requirements, funding source stipulations, and other considerations.

Telework is not an entitlement, nor a Board-wide benefit. NPAIHB retains discretion to withdraw, alter, modify, cancel, or otherwise terminate an employee’s eligibility for telework on a case-by-case basis, in its sole discretion.

Work Conditions
Physical Demands
This position:

Frequently involves sedentary work (exerting up to 10 pounds of force and/or a negligible amount of force to lift, carry, push, pull or otherwise move objects, including the human body)
Occasionally involves light work (exerting up to 20 pounds of force and/or up to 10 pounds of force and/or a negligible amount of force to move objects)

Physical Requirements
This position:

Consistently requires the ability to receive detailed information through oral communication and expressing or exchanging ideas or important instructions accurately, loudly, or quickly
Constantly requires working with fingers, rather than the whole hand or arm
Constantly requires repetitive movement of the wrists, hands, and/or fingers
Often requires walking or moving about to accomplish tasks
Occasionally requires standing and/or sitting for sustained periods of time
Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms
Occasionally requires raising objects from a lower to a higher position, or moving objects horizontally
Occasionally requires stooping, which entails the use of the lower extremities and back muscles
Infrequently requires crouching

Typical Environmental Conditions
The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions.

Travel Requirements
Local travel and/or overnight travel outside of the area is infrequently required (approximately 10% of the time).

The individual must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing a significant safety threat to self or others describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel so classified.

Except as provided by Title 25, U.S.C. § 450e(b), which allows for Indian preference in hiring, the NPAIHB does not discriminate on the basis of race, color, creed, age, sex, national origin, physical or mental disability, marital status, sexual orientation, religion, politics, membership or non-membership in an employee organization, marital status, citizenship or immigration status, veteran or military status, genetic information, ancestry or any other characteristic protected by law.


For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.