Communications Specialist

Overview

SUMMARY:
The Communication Specialist will manage internal and external communications of the Tribal Government, ensuring that the created correspondence is consistent with tribal policy and tribal law as well as engaging to the reader. This includes promoting a positive public image and controlling the dissemination of information on behalf of the Tribal Council.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible for the creation and management of daily, monthly and quarterly correspondence including: newsletters, flyers, emails, posts, website content, etc. for internal and external communications.
• Work closely with the Tribal Secretary to develop effective communication strategies, including the creation of weekly content distribution calendars.
• Liaise with the Public Affairs department communicating events, press conferences, alerts, etc.
• Collaborate with the Tribal Council, department heads, staff and website administrator(s) for content release and updates.
• Collaborate with marketing professionals to produce correspondence for advertisements or articles.
• Collaborate with other tribes regarding correspondence and sharing of event information.
• Research and prepare correspondence on upcoming regional, state, and federal events.
• Manage and update contact database.
• Attend off-hours meetings and events to gather information and media for publication.
• Organize and shoot or secure photography for events and activities and assist during events as needed.
• Retrieve, share and disseminate photos for correspondence.
• Schedule social media posts for multiple strategies including but not limited to Instagram, YouTube, and Facebook.
• Create and maintain Standard Operating Procedures (SOP) as needed for related processes.
• Provide support to other departments and entities as needed.
• Perform clerical duties, up to and including operating office equipment, typing, filing and answering phones as necessary.
• Manage and maintain updates and upgrades to software with the support of the I.T. Department.
• Utilize various external platforms for communication including but not limited to: Zoom, Constant Contact, Survey Monkey, FlippingBook, Adobe Creative Cloud, and WebEx.
• Ensure correspondence are maintained and archived in an organized and retrievable state (manual or electronic) for accountability and access.
• Maintain technical knowledge by attending educational workshops, tutorials, reviewing publications and maintaining best practices within the field.
• Positive, enthusiastic and ready to work with a team.
• Must adhere to all policies and procedures of the Pechanga Tribal Government.

QUALIFICATIONS, EDUCATION AND EXPERIENCE:
• Bachelor’s Degree required, with a focus in graphic design, communications, journalism, or public relations preferred.
• Minimum of 3 years in the field of communication required.
• Excellent written and verbal communication skills required.
• Experience and advanced proficiency with MS Office Suites (i.e. Outlook, Word, Publisher, etc.) and Adobe Suites (i.e. Photoshop and Illustrator) required.
• Experience in copywriting and editing preferred.
• Experience with project management preferred.
• Experience in web design and content production preferred.
• Must have exceptional organizational and planning abilities.
• Must be able to meet deadlines, working in a high-pressure environment at a fast pace while maintaining quality and error free work.
• Must have the ability to travel for events as necessary.
• Must possess and maintain a valid drivers’ license, and qualify for employer insurability, throughout the course of employment.
• Must maintain confidentiality of all privileged information.
• Must possess good interpersonal skills, tact, patience, flexibility, and ability to deal with change and maintain a professional demeanor at all times.
• This position must comply with the Pechanga Tribal Government’s Drug-Free Workplace Policy. This includes pre-employment testing, post-accident or injury, and random testing.
• Must successfully pass a pre-employment background investigation.

BENEFITS:
The Pechanga Band offers a comprehensive and competitive benefit package for all full-time employees. Benefits include the following:
• Paid Time Off – Vacation, Sick and Holiday pay
• Retirement – 401(k) retirement plan with a generous employer match
• Health & Wellness Coverage – Medical, dental and vision coverage
• Life and Long Term Disability – $25,000 employer paid life and Long Term Disability
• Flexible Spending Accounts – Healthcare and Dependent care reimbursement accounts
• Supplemental Life and Accidental Death and Dismemberment (AD&D) Insurance
• Supplemental Coverage – Disability, Accident, Cancer, Life, and Hospital Confinement
• Legal Shield and Identity Shield
• Pet Insurance
• Education Reimbursement Opportunities – For pre-approved specific, job related education
• Employee Assistance Program (EAP) – Face-to-face counseling, Legal assistance, Financial assistance, ID recovery, Tobacco cessation, Dependent care and Daily living resources, and Crisis consultation

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