The Program Manager (PM) is responsible for oversight of the Youth Development Services.
This includes development and diligent implementation of a plan leading to positive outcomes
of all contractual deliverables and requirements in a professional and timely manner. PM
effectively communicates with contract project officers, provides daily financial approval and
oversight, writes quarterly and other reports as required and supervises subordinate staff.
The Program Manager reports to the Chief Experience Officer and works closely with and is
responsive to the CEO. PM is member of the Management Team, collectively organizing
strategies across the organization. The PM manages the Youth Development service area
evaluation plan, interfacing with outside evaluators to assure compliance across all activities.
PM is expected to adapt to a rapidly evolving environment and thrive in a deadline-oriented


Oversee planning to ensure activities will produce the stated outcomes of the project
Oversee project needs including project funding, staffing, professional development
and support activity
• Assure all organization financial, travel, human resources and policies are adhered to
appropriately and in a timely manner
• Research and be current on the needs of the local community of American Indian high
school youth in Maricopa County, Arizona
• Provide subordinate staff with excellent, high level supervision skills
• Monitor and approve budget requests by program staff, following all organizational
and funding policies
• Oversee all data entry, assuring consistency and data protection within FERPA
• Oversee all evaluation processes, assuring all steps are implemented as prescribed
• Provide compiled data and necessary information for proposal writing
• Provide input on organization operations and business plans as requested
• Participate as a member of the program management team, meeting weekly for
• Collaborate as a strong team member to develop short, medium, and long-term plans
• Represent the company at meetings and to partners as necessary
• Remain up to date on effective practices in the field of the Youth Development
including knowledge on state and federal law regarding nonprofit operations
• Lead the Youth Development Team/subordinate staff to create an annual
implementation plan of activities based upon an approved scope of work with an
ability to review and adjust the plan as needed
• Provide oversight and budgetary decisions based upon project plans with a strong
attention to detail, timeliness, accuracy, and usefulness
• Prepare detailed documents and reports for a monthly, quarterly and annual system
for internal and external needs
• Provide diligent oversight of all service area data, following all prescribed protocols for
protection of data and coordinate with project evaluators
• Review evaluation and service area results to implement a continual program
improvement model to restructure when necessary to constantly be leading towards
high level positive program outcomes
• Provide strategic and technical planning to meet the organization’s objectives
• Maintain knowledge of and implement transfer of effective skills necessary for youth
for life after high school such as work skill development, career aptitude assessment
and counseling, FASFA, higher education application process, financial management,
leadership development and more
• Implement a structured program improvement process using data to create strong,
long-lasting projects for the organization
• Other duties as assigned

• Master’s Degree in Education preferred, plus four years of high-level management
experience or any equivalent combination of degree plus experience
• Demonstrated experience in a senior management role, working closely with executive
staff, resulting in the development and implementation of creative effective
organizational and programmatic strategies
• Significant experience in or knowledge of non-profit programs and systems including
sophisticated fund, compliance, and reporting
• Excellent supervisory and team member motivation skills
• Demonstrated leadership ability, team management, and interpersonal skills
• Excellent analytical and abstract reasoning skills, plus excellent organization skills.
• Excellent communication skills – written and oral
• Strong experience working with the American Indian population
• Demonstration of excellent MS Office skills
• Knowledge of evidence-based practices effective in developing college and career
ready high school youth to include educational learning theory and service to high risk

The Program Manager will be a seasoned and mature leader with a minimum of four years
management experience, ideally cemented in managing multiple projects and fund sources
simultaneously; providing skilled project management tasks including staff supervision;
planning and managing objectives in a results-oriented environment. This experience should
also include strong program evaluation skills, use of data for program improvement, and
implementing processes resulting in an actionable recommendation to executive leadership.
PM will ideally have experience creating and managing processes for a complex nonprofit
with multiple funding sources for diverse activities.

In accordance with the Indian Preference Regulations, preference is given to American
Indians. To claim American Indian preference a copy of tribal affiliation must be submitted
with a full application packet. A full application packet consists of letter of application,
resume and supplemental information form.

Note – All staff requirement:
• Must have or able to obtain a State of Arizona Department of Public Safety Fingerprint
Clearance Card within 90 days of employment
• Must have dependable transportation, valid driver’s license, and automobile insurance
coverage in compliance with Center requirements
• Must be available to work evenings and weekends

Tagged as: management, youth development

About Phoenix Indian Center

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