Under the direction of the Director of Procurement, the Vendor Program Manager is responsible for tracking, validating, prioritizing and showing results associated with Vendor Management initiatives. The individual selected for this position plays a key role in the management of various long and short-term activities and strategic programs requiring a moderate degree of experience, knowledge, and professionalism. The Vendor Program Manager monitors vendors to ensure they are in compliance with San Manuel Band of Mission Indians’ (SMBMI) policies and concurrently works with vendors to improve performance as needed. The Vendor Program Manager is also highly organized and capable of providing support to all business units, while holding high-level independent judgment and initiative in collaboration with enterprise stakeholders during projects, auditing, reporting, and training. The Vendor Program Manager also collaborates, initiates, and supports opportunities with other functions by championing the goals and priorities of the Tribe in a manner that faithfully reflects and upholds the Tribe’s vision, mission and values.

Essential Duties & Responsibilities

1. Responsible for managing day-to-day programs to ensure the effective operation of critical projects by driving the ownership of eligibility, verification and processing of new vendors and vendor change requests into Enterprise Resource Planning system. Provides adequate segregation of duties and proper support documentation by ensuring that this process is in accordance with standards and procedures. Revises, updates, and converts Vendor Master existing data over to the new standard, cultivating redundancy in critical processes and functions where possible.

2.  Establishes and maintains Vendor Performance Program – including reviews, scorecards, standards and guidelines. Establishes performance standards and metrics for vendors. Ensures compliance with contract terms and company policies.

3. Maintains universal vendor communications with proper approvals, including vendor guidelines/expectations, company changes, surveys, etc. Works closely with various departments and collaborates with appropriate resources to create and maintain an electronic vendor portal/site including vendor information and document repository.

4. Coordinates and works with individuals at all levels within the organization to gather and validate information, conducts vendor and departmental spend audits, provides business unit training and follow-up. Researches, prepares and recommends vendor related data and reports that support overall vendor management by providing advice to implement Service Level Agreements (SLAs) with key suppliers and vendors in support of continuity of operations.

5. Works closely with other support business units for optimal collaboration and integration in areas such as Gaming Commission and vendor licensing, AP for terms/taxes, and Risk Management regarding levels and certificates of insurance.

6. Responsible for ensuring vendor master data integrity, optimization and automation to include classification, current documentation, policy updates, standardization and data purging.

7. Composes, prepares and proofreads highly accurate correspondence, presentations and reports. Prepares information needed for business reports and presentations as directed, including all supporting documents, charts, spreadsheets, etc.  Provides analysis, and reporting to leadership and stakeholders as appropriate.

8. Assumes other responsibilities, duties, tasks and assignments that contribute to the mitigation or response to public health emergencies.


  • High School Diploma or GED required.
  • Bachelor’s degree required in Accounting, Finance, and/or Business Management; or related field strongly preferred.
  • Minimum five (5) years of related experience is required with a proven track record of successfully having implemented and directed a program.
  • Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above.
  • Positive communications skill, high energy level, continuous improvement mindset, and a sense of urgency are all integral to the role.
  • Ability to leverage data and analytics to generate business cases and support decisions.
  • Ability to multi-task, lead and prioritize effectively in a dynamic, fast-paced environment with demonstrated strong customer service, negotiation, organizational and time management skills.
  • Ability to work cross-functionally, and seek guidance when required in a customer-centric environment.
  • Intermediate proficiency in Microsoft Office: Word, Excel, Access, Power Point, Outlook and internet applications.
  • Must maintain a strict level of confidentiality and act in a manner consistent with all legal and regulatory requirements and in compliance with relevant laws and regulations.
  • Must be personable and professional, capable of using caution and discretion in communication.


  • At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license.
  • A qualified candidate/employee must have a valid driver’s license with an acceptable driving record as determined by the company’s insurance carrier.
  • Certified Supply Chain Professional from the Association for Supply Chain Management (CSCP) certification is preferred.

San Manuel Band of Mission Indians and San Manuel Casino will make reasonable accommodations in compliance with applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!