Position Summary:

Segue Technologies, A Tetra Tech Company seeks a Business Analyst to provide high-level and detailed elicitation, definition, documentation, traceability, and management of requirements for web, mobile, and data software systems supporting various federal, commercial, and other customers throughout the lifecycle of an application development project.

This is a full-time remote position. Occasional travel expected to the Indian Affairs Office in Albuquerque, NM or nearest Indian Affairs office (less than 10%)

To apply visit https://www.seguetech.com/careers/


Job Duties and Responsibilities include but are not limited to:

  • Perform cross-functional project activities that include gathering input and acceptance criteria from customers, product owners, and SMEs to develop user stories and to establish the product vision and analyze tradeoffs between usability and performance needs
    Observe and document business processes, working directly with end users to understand workflows, actors, and related artifacts
    Work with multiple customers and facilities (such as schools) stakeholders to determine application requirements, from concept through maintenance
    Analyze stakeholder input to infer additional requirements beyond those explicitly stated
    Develop requirements specifications according to standard templates, using natural language
    Create visual guides (wireframes, charts, diagrams, spreadsheets, etc.) to enhance requirements documentation
    Locate and define new process improvement opportunities around Work Orders, Assets, Analysis of Condition Assessment reports for facilities
    Act as internal product owner as needed
    Interact with technical team and draft SDLC documents
    Elicit and document requirements using document analysis, requirements workshops, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
    Generate reports, merge data and reconcile data
    Filter and clean data by reviewing system reports, MS Excel spreadsheets, and performance indicators to locate and correct code problems
    Interpret data, analyze results using statistical techniques and provide ongoing reports
    Identify, analyze, and interpret trends or patterns in complex data sets
    Record requirements through a formal, logical process in order to provide appropriate specifications to developers, which satisfy the customer’s business processes
    Create training material including training videos and conduct training sessions
    Work with management to prioritize business and information needs
    Collaborate with members of the Development and Quality Control teams to work towards a common understanding of requirements completeness
    Host and/or facilitate briefings, steering committees and demonstrations as necessary and document meeting notes
    Analyze help desk issues and assist end-users to successfully close tickets
    Perform and assist in internal testing activities as required by project
    Additional tasks as required

Required Skills:

  • Bachelor’s degree in Computer Science, IT Systems, Engineering or another technical field, or related major. 4 years of Information Technology (IT) experience is considered equivalent to a Bachelor’s Degree
    2+ years of relevant experience as Business Analyst
    Experience with Microsoft Office products, such as SharePoint, Word, PowerPoint, Visio and report/data analysis experience using Microsoft Excel a MUST including ability to create vLookups and Pivot tables
    Ability to identify, analyze, and interpret trends or patterns in complex data sets
    Experience with formal requirements and work management software such as, Jira and Confluence
    Ability to quickly understand and effectively communicate application-related requirements
    Ability to apply formal procedures (requirements, verification, QA, other high-level processes) through all stages of application development
    Knowledge of Software Development Life Cycles (SDLC) and methodologies specifically Agile
    Ability to work without direct supervision and in a team environment
    Excellent oral and written communication skills
    Must hold or be able to pass a Federal Background investigation to obtain a T1 (also known as Public Trust or NACI)

Desired Skills:

  • Experience working with Bureau of Indian Affairs and Financial Management System and related systems
    Experience working with IBM Maximo to manage assets
    Experience working with Amazon Web Services (AWS) Cloud
    Proficiency in T-SQL query construction/optimization

Segue Technologies, A Tetra Tech Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit our website, www.seguetech.com/careers, to submit an application.

About Segue Technologies Inc

Segue Technologies is a wholly owned subsidiary of Tetra Tech, Inc. Segue is based out of Arlington, VA, with a presence in 14 states and DC. We support Federal and DoD organizations to develop and enhance mission-critical business systems. We provide custom software applications, solve data management problems, and support the evolution of the mobile workforce.

At Segue Technologies health and safety play a vital role in our success. Segue’s employees work together to comply with all applicable health & safety practices and protocols, including health orders and regulations related to COVID-19 that are mandated by local, state and federal authorities.

Our compensation package includes: Competitive Annual Salaries, Rewards and Recognition Program, Employee Stock Purchase Plan, Paid Time Off that Increases with Seniority, Paid Holidays, Life and Disability Insurance, 401K Retirement Plan with Employer Contribution, Dental, Vision, and Health Insurance, Flexible Spending Account, Tuition and Training Reimbursement.