Guestroom Maintenance Technician I – Soaring Eagle Waterpark & Hotel


Position Summary:

The Guestroom Maintenance Technician I will be responsible for major & minor repairs and maintenance of guest rooms to ensure quality, cleanliness, guest satisfaction, safety and security standards are achieved and maintained as established by the Soaring Eagle Waterpark & Hotel. Although the Soaring Eagle Water Park & Hotel is an enterprise of the Saginaw Chippewa Indian Tribe of Michigan, it operates under the Migizi Economic Development Company Policies and Procedures.


Essential Job Duties and Responsibilities:

Perform routine maintenance throughout the guestrooms; includes painting, wall papering and patching, carpet/floor cleaning, etc.
Perform in-house minor plumbing and cleaning of Heating, Ventilation and Air Conditioning systems (HVAC) systems.
Checks and makes minor repairs to plumbing systems and fixtures such as pipe line, toilets and sinks, kitchen and laundry equipment.
Perform minor repairs and/or replacements of room furniture, fixtures, and equipment to include televisions, light fixtures, towel bars, etc.
Perform duties outlined in Preventative Maintenance program and ensures maintenance measures are performed to preserve the property assets.
Clean and maintain the hotel exterior including lawn care, snow removal, and shovel/salt the sidewalks.
Protect company assets by properly securing tools, equipment, and supplies.
Cleaning and minor maintenance of washers, dryers, vacuums, carpet cleaners, etc.
Report requests for major repairs to the Director of Facilities, Maintenance Supervisor, and/or Housekeeping Manager in accordance with waterpark & hotel procedures.
Respond to guest requests for immediate repairs and questions or complaints.
Perform work duties in accordance with SEWPH Safety and Security Policies & Procedures as well as in accordance with posted OSHA, HazMat, and Blood Borne Pathogen regulations.
Report and store lost and found items in accordance with SEWPH procedures.
Ensures that all equipment is functioning properly and that preventative maintenance measures are performed to preserve the hotel and keep product quality to standards established by the Soaring Eagle Waterpark & Hotel.
Responds in a courteous manner to guest questions, complaints and/or requests to ensure guest satisfaction.
Manual dexterity and mobility required.
Perform a wide variety of general maintenance repairs and services for the guestrooms.
Responsible for all maintenance service requests, inspections and adjustments assigned by the Director of Facilities, Maintenance Supervisor, and/or Housekeeping Manager.
Must be available to work weekends, evenings, and holidays.
Performs other duties as assigned.
Work Environment/Safety Hazards:

Standard:  A significant portion of the workday is spent lifting, moving, climbing, crawling, and holding.  Carrying and/or lifting items that weigh approximately 100 lbs.  Pushing and/or pulling objects such as televisions, furniture, etc. that weigh approximately 300 lbs. occur at times. Reading and writing abilities are utilized in order to document or record all tasks completed, order supplies, receive instructions for the day, or to read equipment repair manuals.  Problem solving and reasoning abilities are utilized occasionally. Mathematical abilities, including basic math, volume, weight, and percentages are utilized a significant portion of the time.  Must work with chemicals, deliveries, storage and handling, MSDS sheets, Personal Protection Equipment (PPE), and lifting of chemicals and sand. May be exposed to wet and dry conditions, fumes, toxic or caustic chemicals.  The noise level in the work environment is usually loud.


Minimum Qualifications:


·         18 years of age.

·         One (1) to three (3) years of maintenance experience.

·         Possess and maintain a valid Michigan driver’s license and Tribal driver’s license.

·         Pre-employment background check & drug screen.


·         EPA, HVAC, and refrigeration certification.

·         Journeyman status for carpenter or licensed plumber.

·         Native American.