Job Posting

Job title: Administrative Assistant

Location: Pala, CA

Application Deadline: Open until filled (Early applications encouraged)

Compensation: Minimum of $18.50/hour. DOE

Benefits: *Paid Holidays *Rich Medical, Dental & Vision *Generous Vacation & Sick *401(k) Match

Status: Full Time/Regular position

Job Summary

Provides a variety of administrative and clerical support to the Site Manager and other staff. Duties may include researching and compiling information, coordinating activities between departments and/or outside services, maintaining data, generating reports and other documents using MS Office software such as, Word, Excel, PowerPoint, and Publisher. Assist with coordinating events, workshops, trainings and other program activities.  Assist with answering telephones, screening calls and taking messages. When necessary, fills in for other duties as assigned.

Essential Functions

  1. Answers phones, records and distributes messages, greets and directs staff and visitors with courtesy and respect.
  2. Assists in coordinating activities within and between departments and/or outside agencies, such as meetings and special events.
  3. Contributes to team effort by accomplishing related tasks and/or providing staff coverage as needed.
  4. Creates, updates, and maintains personnel information, administrative forms, Admin mail logs, equipment maintenance information, request forms, office supplies, and vendor information.
  5. Drives company vehicle for the purpose of delivering mail, packages, TANF participants, or other services.
  6. Establishes and maintains filing system for correspondence, forms, reports, records, etc.
  7. Maintains strict confidentiality of all facts of program and participant records.
  8. Maintains a safe and clean employee break room area, mailroom and office supply area.
  9. Operates/maintains a variety of office equipment, such as copier, computer, printer, fax, calculator, etc.
  10. Performs other appropriate duties as assigned by Site Manager.
  11. Receives and sorts administrative/employee/participant mail and deliveries.
  12. Prepares meeting space, agendas for meetings, take minutes during meetings, distribute minutes afterwards and archives them accordingly (including virtual meetings).
  13. Prepares request forms, travel/per diem, invoices, reports, memos, letters, financial statements and/or other documents, using MS software such as, Word, Excel, PowerPoint, Publisher, etc.
  14. Researches and compiles information under the direction of the Site Manager, and produces reports for managers, staff, and outside agencies.
  15. Updates employees’ daily schedules (including employee sick calls/vac.), participant appointments.
  16. Coordinates re-assignment of participant/vendor appointments (to other available employees) when employee calls in sick or late.  Notifies participant/vendor of change, if needed.
  17. Provides general administrative and clerical support including mailing, scanning, faxing, and copying.
  18. Completes and responds to all TANF screenings.
  19. Assists in resolving any administrative problems.
  20. Acts as the Chain of Command in the absence of Site Manager, including responding to participant services and/or inquiries.
  21. Runs office errands i.e. office supply shopping, post office, etc.
  22. Responsible for keeping inventory of all office supplies, forms, promotional items, etc. and placing orders for replenishment if needed.
  23. Attend Tribal and other special events for outreach and/or networking.
  24. Pick up and deliver participants (including adults and children) to and from various locations, including rural/urban areas and reservations, for trainings, appointments and special activities, as needed.

Job Requirements and Qualifications

Education: High School Diploma or GED and four (4) years experience in a secretarial/administrative role.   Or, an Associate’s degree in business plus two (2) years work experience in an administrative role.

Experience: Providing quality customer service. Intermediate to advanced experience with computers and MS software.

Certificates & Licenses: Valid California Driver’s License with driving record acceptable to SCTCA’s insurance.

Knowledge of: Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and flyers, and other typical office procedures and terminology. Computer literate with the ability to operate a PC and MS office software programs such as, Word, Excel, PowerPoint and Publisher. Proficient in using virtual meeting platforms such as, Zoom, GoToMeetings, etc. Knowledge of Indian history, culture and politics a plus.

Ability to: Typically requires sitting for extended periods of time. Lift and move objects on occasion weighing up to 25 pounds. Work in an indoor office environment but also may require travel. Minimum typing speed of 40 words per minute. Interpret, apply and explain rules, regulations, policies and procedures. Understand scope of authority in making independent decisions.

Conditions of Employment: Candidates are required to successfully complete required background check, including Live Scan and drug screening.

Other Information

In addition to the essential duties listed above the Administrative Assistant is expected to:

  1. Demonstrate tact and a high level of professionalism due to the sensitive and highly confidential nature of the position.
  2. Consistently report to work on time prepared to perform the duties of the position.
  3. Possess excellent oral and written communication skills.
  4. Communicate regularly with supervisor about department issues.
  5. Demonstrate the ability to handle difficult situations with respect and courtesy.
  6. Possess the ability to work effectively with people from diverse cultural, ethnic and socio-economic backgrounds.
  7. Be flexible for periodic after-hours and weekends. Scheduled travel (outside of the SCTCA service area or in a different county) will be required depending on workload, workshops, trainings, etc.
  8. Be detail oriented and possess strong organizational skills.
  9. Demonstrate efficient time management and prioritizes workload daily.
  10. Maintain heavy paperwork and processing in a fast-paced work environment.
  11. Work independently and as a team to meet timelines.
  12. Be thoroughly knowledgeable of all TANF guidelines at all times.
  13. Make sound rational decisions and recommendations without bias.
  14. Participate in various departmental meetings and/or committees.
  15. Assist with temporary training support of TANF staff.
  16. Travel between office sites may be requested to assist with training support/office coverage or as needed.
  17. Encourage and build mutual trust, respect, and cooperation among team members.
  18. Develop and maintain constructive and cooperative working relationships of trust, confidence, and good rapport with staff, administration, and program participants.
  19. Other projects and responsibilities may be added at the manager’s discretion, such as participation in Social Work conferences, Health Fairs, Career Fairs, Graduation events, etc.

About Our Company

The Southern California Tribal Chairmen’s Association (SCTCA) is a multi-service non-profit corporation established in 1972 for a consortium of 25 federally-recognized Indian tribes in Southern California. The primary mission of SCTCA is to serve the health, welfare, safety, education, cultural, economic and employment needs of its tribal members and enrolled Indians in the San Diego County urban areas. A board of directors comprised of tribal chairpersons from each of its member Tribes governs SCTCA.


How to Apply

Preferred method:  Apply online at http://sctca.applicantpro.com/

1. Apply in person and submit a completed Application for Employment with a resume to the Human Resources office*, located at 11475 Nejo Rd. Bldg H. Pala, CA 92059. *Office subject to closures.

2. Fax a completed Application for Employment and resume to 760-742-8610.

Note: The Application for Employment can be found at www.sctca.net, under the “Careers” link.


Next Step in the Process

1.      If you are selected to move forward, you will be emailed an online assessment.

2.      If you are not selected, you will receive a denial email.

Note: These emails could possibly go to the spam folder, so please check there as well.



To be considered under Native American Preference, you must submit verification of Tribal affiliation with your application.