The Student Success Coordinator oversees programs and services dedicated to ensure American Indian students have the support they need to achieve academic excellence from matriculation to graduation. The Student Success Coordinator will plan and implement initiatives to support the academic development of American Indian students with an understanding of the unique cultural experiences and perspectives of this population. Reporting to the Director of the American Indian Heritage Center, the position will partner with departments across campus to ensure the academic needs of Native students are met.
-Complete training to become an academic advisor
-Develop and implement programs, services and initiatives that strengthen Native American and Indigenous student education, using relevant student development theories and practices
-Plan and facilitate monthly workshops (in-person and virtual) that provide students with the tools and knowledge to be successful during their pursuit of a postsecondary degree (ie: understanding a transcript, understanding financial aid, understanding degree pathways, study skills, time management, resume building, applying to grad school, etc)
-Prepare reports based on student progress toward academic goals; regularly communicate the progress, outcomes and direction of work to the Director to inform senior leadership and campus partners of outcomes and progress
-Coordinate outreach efforts to raise awareness of the various programs and resources available for students at UNCP
-Recruit, hire, and supervise student tutors
-Partner with the Center for Student Success to provide support and academic coaching to American Indian students who receive academic warning, academic probation, and academic suspension
-Coordinate all academic support initiatives hosted by the AIHC
-Maintain regular communication with faculty, the Center for Student Success, the Writing Center, University College, and other key partners to assess the academic needs of American Indian students
-Researches and collects information about scholarships, graduate school, internships, community service, career opportunities that American Indian students can benefit from
-Develops and implements specialized workshops for first-generation and non-traditional students
-Perform other related duties and participate in committees and special projects as assigned.
NOTE: The position is grant-funded and time-limited through September 30, 2025. Continuation after this date is contingent upon funding.
Minimum Training and Experience Requirements: Master’s degree strongly preferred in Higher Education or related field.
Demonstrated knowledge of student development theory, college access, and major trends and issues faced by Native American student populations.
At least two years of experience working directly with Native American students (e.g. tribes, community organizations, educational settings, etc.).
Direct experience developing and implementing programs that support Native American students from an intersectional framework.
Demonstrated experience working with Native American communities, especially tribal communities in North Carolina.
Computer literacy knowledge and ability to utilize office equipment and computer software (e.g., Microsoft Office, Excel, Power Point, and social media)
Expertise in delivering program and education services to diverse populations
Ability to acknowledge, affirm and advocate for under-represented groups
Demonstrated experience with academic advising
Ability to navigate university systems to pull, interpret, and analyze data and adapt programming accordingly
Demonstrated effective interpersonal, public relations, organizational and communication skills.
Ability to interact with students, faculty and/or staff in a team environment.
Proven ability to work independently and collaboratively with Alumni, students, parents, and stakeholders
Skill in organizing resources and establishing priorities.
Special Instructions to Applicants:
This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.