Location: Portland, OR
Categories: Information Technology, Computer and Information Science

Department: Information Services
Classification: Oper Systems-Network Analyst 2
Appointment Type and Duration: Regular, Ongoing
Salary: $55,368.00 – $102,720.00 per year
FTE: 1.0

Hybrid eligible

Review of Applications Begins
June 16, 2024; open until filled

All applications must be submitted here, https://careers.uoregon.edu/en-us/job/533882/network-analyst

Special Instructions to Applicants
To be considered for this position, submit a complete application that includes an online application, resume, and cover letter addressing how you meet the minimum and preferred qualifications.

Department Summary
Information Services (IS) is the central information technology unit at the University of Oregon and provides wide ranging services to campus. Information Services consists of four major functional areas: Customer Experience, which serves as the key contact point for interactions with campus clients and customers; Enterprise Solutions, which manages and supports applications, integration services, identity management and data management; Information Security, which helps protect virtual or physical information; and Technology Infrastructure, which provides administration and support for the software, hardware, and services needed to support the campus IT environment. Information Services also includes the Advanced Network Technology Center. IS works closely with Link Oregon.

Established in 1876, the University of Oregon offers a breadth and depth of curricula with more than 270 academic programs and provides the opportunity to work at a respected research university with a strong holistic, liberal arts foundation. The UO also has a history of political and social involvement that embraces diverse beliefs, cultures, and values, and it is committed to environmental responsibility.

The university is also proud of the Phil and Penny Knight Campus for Accelerating Scientific Impact, an initiative specifically designed to fast-track scientific discoveries and the process of turning those discoveries into innovations that improve the quality of life for people in Oregon, the nation and beyond. Information Services collaborates with Research and Innovation and our schools and colleges to support the research, teaching, and learning mission of the university.

Eugene is the home of the University of Oregon. Located in the lush Willamette Valley, Eugene is well-known for outdoor pursuits like running, cycling, rafting, and fishing, as well as arts, music, crafts, brewing, wine-making, and community-supported agriculture. With branches in Portland and on the Oregon coast, the UO is deeply connected to Oregon’s natural and cultural treasures.

Position Summary
Reporting to the Director of Network Operations , the Network Analyst will configure, test, and install network equipment including wireless access points, layer 2 network switches, optical transceivers, and routing hardware. In addition, this position will be responsible for analyzing and resolving issues discovered in layers 1 and 2 of the network infrastructure.

Other responsibilities include managing and maintaining complex network databases, research and recommend equipment and software, and configure and install phone equipment.

Minimum Requirements
This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor’s degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience.

Professional Competencies
• Demonstrated problem solving skills.
• Ability to adapt within a rapidly changing technical environment.
• Excellent verbal and written communication skills, including the ability to explain technical concepts to audiences with a wide range of technical skills.
• Ability to work independently as well as in a team-oriented, collaborative environment.
• Excellent judgement and the ability to juggle multiple, oftentimes competing priorities.
• Demonstrated ability to participate in, and complete technology projects and work collaboratively with the team of diverse IT professionals, clients, and partners.

Preferred Qualifications
• 2 years of experience working on network infrastructure in a higher education environment.
• Demonstrated experience troubleshooting network issues on an enterprise network.
• Experience working with network analytic tools and equipment.
• Knowledge of network protocols including Ethernet and TCP/IP.
• Network programming and configuration experience.
• Experience working with low voltage structured cabling.